I spoke with you earlier this week about our wonderful experience buying a van from AMS, and the pictures that I took when we picked up our new van. The two pictures I mentioned are attached. The first is Lara, our 30 year old daughter, handing Roy the check to purchase our new accessible van. Roy did not pressure us at any point in the process, and was there to help in every way we needed. He answered all our questions honestly. In every respect Roy may the experience of deciding on our new van a simple and open process which instilled the greatest of confidence. When we did decide on purchasing from Roy we had no hesitation or doubt about our choice.
The second picture is Paul and Lara. This was the moment that Lara, with Paul's good instruction, first locked herself into her new place in our new van. This is our third accessible van since Lara started using a power chair 25 years ago. In the first two vans Lara sat in the back, so this new van with the ezlock in the passenger position has Lara up front for the first time. The joy on her face is genuine. Paul came in to work on a Saturday to transfer the ezlock from our old van to our new one while Lara and I waited. Paul, who has been maintaining our old hydraulic lift for many years, seemed to enjoy Lara's new level of accessibility as much as she did.
In every respect our experience of purchasing our new (well, slightly used and newly converted) accessible van was easy, open, and enjoyable. The price was far more than competitive, and the van itself is absolutely fantastic. I will, with pleasure, be able to recommend AMS vans to everyone who is in need of accessible transportation.
Again on November 28, 2006 Erin sent the following email:
Success! Thanks to your great help we sold our old van for what we were asking, $4000. It went to a mother in North Carolina who bought it for her 42 year old son who has recently lost both his legs to diabetes.
Our new van continues to be wonderful, and this last event has put the "frosting on the cake" for us, convincing us that you are the best accessible van supplier in the universe!. Please remove the ad, and also convey our heartfelt thanks to Paul and Rob.