Just wanted to drop a note to express my sincere appreciation with your help and support with the recent purchase of the AMS Van for my mother.
The transaction was smooth and easy and the van was exactly as described when I received it. The individual who delivered the van spent about an hour with me going over the operation of the van and put me and my wife at ease. So again, I would like to thank you and your company for the great support!
I would be the first to say how scary the process is, as you know it was a good year and a half back and forth on your web site and talking with you on the phone. Now that I have my beautiful van here in New Jersey I can't tell you how happy I am. From the gentleman in the refurb department to the driver who delivered my van in my driveway, everyone was helpful and available for any questions I had. I look forward to many years of taking Amy to her appointments and even for a ride on the weekends we've done that a few times already. What a difference it makes getting her in and out, the retracting tie downs are wonderful, so easy to use. I've even taken my mom and her friend who was able to just walk into the back seating area with her walker on a few outings. Having the one vehicle also has cut down on expenses and if I am out and need to pick Amy up at her day program I don't have to go back home to get the van. So as you can hear I am extremly happy with the van, and besides all that the van is beautiful, I have gotten so many compliments on how it looks.
Thanks again for your patience.
PS I'd be happy to talk with any one from my area who is considering a van purchase.
It was a great experience purchasing a van from Mark. From beginning to end he was helpful, knowledgeable and professional. The dealership was clean the people were friendly and the price was right. This is Blue Dot Cab's first wheelchair van purchase from AMS but it won't be out last.
Testimonial | Review - Reference on Good Used Wheelchair Van in Alabama
The AMS Van we just purchased is working out better than I expected.
My family and I have been able to take my wife out for numerous rides and to visit her favorite eating place. The ability to place her in the van and not have to worry about anything happening because of the restraints you provided insure her safety is worth every penny we spent. Louise is overjoyed at being able to get out for a ride, has "made my day".The look on her face as we travel around is beyond price.
Thank you again for your help in making the above possible.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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