Just wanted to say that we are really enjoying our van, we were a little nervous about buying and not seeing the van in person but when it arrived at our home we found the van to be just as you had said and more, the driver was so friendly and spend all the time needed to go over entire operation of our handicap van. The time that you spend with us picking our van out and keeping in touch was a great experience and would not think twice about doing it again when needed. I would recommend anyone that needed a accessible van to contact AMS and let them provide the same wonderful experience that we had in purchasing our van.
Thanks again for keeping in touch and hope that you had a wonderful Thanksgiving and will have a wonderful Christmas.
Your friends in North Carolina,
Rusty and LuAnn S
Thank you very much for all of your assistance in making it possible to obtain the van of my dreams.
Special thanks goes out to you for the beautiful prayer blanket. That really touched my soul and brought tears to my eyes when Kevin presented the blanket to me. Words can not truly express what I am feeling in my heart. Every time I use the blanket I will remember how special all of you are and what a pleasant experience this has been due to you.
There was one thing that Kevin said that was missing, the magnetic key switch for the sliding doors. If you could possibly forward one to me when you send the title I would appreciate it.
Kevin was a true gentleman He was so patient and was extremely courteous while explaining the features of the van and it's conversion. He thinks very highly of your organization.
Thank you once again!
Dick Suzanne W
I must admit, I was pretty skeptical about a company in Georgia preparing and then delivering wheelchair accessible vehicles across the nation ... right to your door. I came across the AMS Vans website as I was searching the internet for local dealerships. The local ones were all 30 miles away and none had much of an inventory.
I kept coming back to the AMS Vans website. The prices were actually better and the inventory superb compared to what I could find locally. I get to actually choose a color I like?
I first spoke to Mark to talk about cost and delivery and such, and to see if I was in the ballpark to get a Dodge Grand Caravan I had seen fell in love with on the website. I live in California, across the nation from Georgia. What a test of "delivering nation-wide". After discussing my abilities and how I would be using the van, and what equipment I would need and not need, Mark and I made a deal on the cost including an allowance for my trade-in.
Rafik kept me informed while the Caravan was being prepared. Forrest kept me up to date as it was being shipped. And Paul flew out from Georgia to deliver the Caravan to my door. Paul explained how the vehicle worked and how the powered ramp worked. It was actually quite easy. We went for a test drive to make sure the Caravan was going to work for me. It did. Paul took my trade-in for a drive to verify its condition as I had described it. After that, we finished the paperwork and the Caravan was mine.
She's maroon. I call her the Maroon Caroon.
Testimonial | Review - Alaska - Our Van is Fantastic
Good to hear from you.
My wife and I were just talking the other night about how glad we are that we bought a van from you and how pleased we have been with our purchase.Our van is fantastic and has made our life so much easier. It works perfectly and everyone loves it. We ski every weekend during the winter and the van has been the vehicle we've taken each time. It handles the snow and ice without any problems and the ramp has worked in some of the harshest conditions. Temperatures in January and February were particularly cold this year and the ramp worked at temperatures well below zero. The flooring material you guys use is very rugged and cleans easily. Great hearing from you.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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