Spending someone else's money is even more difficult than spending my own!
When my elderly parent's old van, with an exterior wheelchair lift gave out, I began the hunt for a ramp van. My father no longer could transfer in and out of the car. I was especially nervous dealing with a company I found on the Internet that is more than half way across the United States from where we live.
However, my fears were relieved in dealing with AMS Vans. The staff was gracious and accommodating, from the person answering the phones to the sales personnel to the driver who brought it to California. The van was actually delivered ahead of schedule and met all of our expectations, all at almost 10,000 less than local dealers costs. I appreciated being able to use the Internet BBB and Carfax services to make sure things were up and up.
I have already recommended AMS Vans to a friend, who will consider the company on his next van purchase.
Sorry it has taken me a while to reply to your email. I wanted a bit of time to get a full experience of the van. And i have to say that we Love Love Love the van. It is wonderful. It has provided a freedom that we so greatly needed. It is so wonderful to say to all of our kids go get in the van and they can. Sam has been telling everyone about his new van. He has really enjoyed not being lifted all the time, which means less pain for him. And It is so nice as his parents to not have to lift him and his wheelchair in and out of the vehicle. The ramp has been easy to use, and the upgrade to the q-straints has made it so easy to get in and out of the van thank you, best upgrade ever. Dad calls out "ok pit crew" and every one grabs a strap and he's buckled in a few seconds. I love it. The family is really enjoying the van.
The service that we received while buying the van was wonderful. Everyone was so helpful and very friendly. We have been pricing vans for a while now and felt that we received the best price with your company. Thank you so much.
We have already received paperwork to register our van. We appreciate the prompt service.
Thank you for a wonderful buying experience.
Sincerely Bonnie Findlay
Three years ago I contacted Jill Rowe of AMS vans because I adopted two boys with muscular dystrophy, and knew that an accessible van was in our future. She was helpful at the time - we corresponded for the following three years routinely - as I was gathering information about the best option for our family.
Recently, as is true with muscular dystrophy, one of my boys took a sharp turn and I knew we needed an accessible van sooner than later. Jill arranged for us to come to the plant and visit - brought my boys and we looked at the side entry and rear entry vans - deciding that we would go with a rear entry. Once I secured the necessary funds, Jill helped us find the perfect van - I picked it up recently - and we are thrilled with the quality of the van, the conversion package. Jill was unusually kind and helpful throughout our contact - and she has checked already to make sure the van is meeting our needs. I love my boys, and watching MD take hold is very difficult - Jills compassion and her help makes this easier. Very grateful for her heart towards my boys and me.
I found AMS Vans through a Google search - and I compared its products with many other vendors. This is the best option. Affordable and with a first-class sales and service team backing its product - I heartily recommend AMS Vans to any family needing an accessible van.
Testimonial | Review - Pleased and Impressed with Handicap Van Conversion
Our van arrived yesterday, and we are very pleased with it.
My husband was truly impressed with the conversion work under the van. We are pleased with the detail to attention we received. We view everything as a easy transaction. Due to the fact that we were buying from out of state, we did have some concerns, but again everything was effortless.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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