We absolutely love the van. When we used to go anywhere, I had to get mom in the car, ride the power chair to the back of the car, put down the lift, ride the chair onto the lift, strap the chair, and then raise the lift. This was not fun in cold or rainy weather. In fact, she wouldn't go if it was raining, but we sometimes got caught in it after we had left. Then going down the road, we both worried that something would happen, like a strap would break, the chair would fly off and hit someone behind us, or someone would plow into the back of us and destroy the chair. Very nerve racking.
After we got the van, we went to Wal-Mart. When we came out, before we even got to the van I had the door open and the ramp down. Mom just wheeled right up in it. I closed the doors, opened the rear door, unloaded the groceries, got in, strapped the chair, put on the seat belt and away we went. It was a really cold day and it was a nice change to be inside while strapping the chair. No more worry of the chair flying off the back or being rear ended.
The Van drives great, it is in excellent condition, we love the color, the design, and just everything about it.
We made our "maiden voyage" on Monday. Still need more practice, but overall, it went very well. Our neighbor, Gloria Price, who made the referral to AMS, was a big help in giving me hints on wheelchair navigation in the van. The van she got from you a couple of years ago is also the 2007 Town and Country.
Judy and Rich T
Fairfax Station, VA
Living up here in New jersey and not too happy with I found on vans, I researched and found AMS. It was a Sunday, I left a messg and believe it I received a call less then 1 hour later from Barry Stephens. We conversed for a good while, he answered every question I had about a purchase, my trade ins and delivery up to NJ. Well we have had our van for over 2 weeks and we love it. It is for me as I am the disabled party who needed it. I have to say the whole buying experienced was the EASIEST I have ever done in the 40 years of my purchasing various cars for our family. Paperwork super easy to do, finances super to do and delivery was a breeze. The quality of service and phone calls back and forth was excellent, polite and courteous. They go far and beyond their means to make sure the customer is happy. Well I am one SUPER HAPPY AND SATISFIED customer. Dealing with a disability is sometimes bad enough but not having to banter back and forth to make a purchase was a blessing. It was a blessing to have found this company and I HIGHLY recommend them to everyone considering buying a handicapped vehicle. THANKS Barry, Brian and all for such a fantastic experience. KUDOS
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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