Buying a van from AMS was a good experience and it was an easy process, even though we are several states away from Georgia. My brother-in-laws offered to go pick up the van and AMS made the transaction go through without any problems.
Just got back from vacation at a family members place at the Jersey shore. Had our van just 2 days and we took off Laura is loving it - it's her "chariot"! She is the queen! I am loving it also. It has made traveling so much easier. We named our van "Nana" because my mom had set up trust funds for the grandchildren upon her death. While most 25 year olds go to college or buy a house - no way, not Laura - she buys a van just for her
Just want you all to know how very helpful you all were through the entire process. The poor delivery guy - I had 5 young men spending the night as they were all in a wedding the next day and they are all like my own sons so they went down to the Grand Union parking lot with us to pick up the van!!
When I get a chance I'll take some pictures and send them your way - Laura absolutely loves her new limo!!!!!
Thanks so much again - oh and we were at a family funeral yesterday and my brother in law is not well physically or mentally and it is very difficult to get him to transfer from wheelchair to vehicle as he is a very tall man and lacks the strength to help much. We showed off our van and are passing along your contact info as they may be looking for a van. We were thrilled with our experience at AMS Vans that we want to pass it on to others.
Have a wonderful day
Kate and Laura D and the whole family
AMS Vans was a learning experience for me. I have a special needs daughter and I embarked on a journey to purchase a handicapped accessible van for her. I knew absolutely nothing. Patience should precede the company's name as extreme care and attention to detail were seen throughout this process. As much as I love my brand new van, I love Dave and Ginger for educating me about my van and providing the highest customer-centric experience anyone could ever expect. There are no words that can express appropriately my gratitude to AMS Vans and especially to Dave Ginger for the outstanding customer service and exceeding my expectations. You're number 1 in my book. Thanks!
This is my new go to place for service. Customer service was spot on. The price was right and fair for the services I recieved. I will no longer do business with the other company in the Pasadena area where I always felt like I got the shake down.
We love the van and have
really enjoyed having it - it has been a life saver. I would love to be able to send you some referrals. I will keep my ears open and hopefully I can send you some referrals in the future. You were all wonderful to work with and we really appreciated that.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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