I spoke with you last week after my wife and daughter were involved in an automobile accident in our ChryslerAMS van. Thanks for your help getting conversion cost to the insurance adjuster. We are awaiting payment for the loss.
I told you I would send you some pictures of the van and here they are. Tammie was driving around 40mph when a '91 Buick Park Ave tried to turn left in front of her. It was basically a head on collision and the other driver was charged with failure to yield. My daughter was injured in the accident because the back of her wheelchair separated from the frame and she was pitched forward at the waist breaking her hip. The van and the straps securing the wheelchair performed perfectly though and prevented much more severe injuries to both my wife and daughter.
We had an EZ lock system in the van, but we had not had my daughters newest chair fitted for the system so the chair was strapped down instead. The wreck took out the electrical system in the van, the EMT's were able to lower the ramp manually and get my daughter and her chair out of the van after accessing her injuries.
I will be contacting you soon to talk about a replacement van once we have settled with the insurance company.
We just bought a van from AMS and I just want to say thank you to Dallas, Todd and Mike for for all their help. The transaction went smoothly and they were very accommodating. We love the van and I highly recommend Ams vans. Thanks again.
I wanted to let you know that ya'll's van is doing a wonderful job transporting George around and about. I got the EZ lock installed, all insurance done, and got him certified to drive again. I could whack him for not agreeing to this back in November, when the need became apparent. But that is done, and the van is 'mahvelous' and I can never thank you enough for your help in getting to this point.
I hope that you Georgians have a great year!
I am pleased to tell everyone of my very positive experience with AMS Vans, and especially the staff that I personally worked with. Diana Conte was exceptional with the information I needed, and answered my many questions regarding the purchase of my new van. She took my phone calls and responded to my emails promptly. Dallas was also very professional with the particulars of my trade-in. My new van was delivered right on time and the the driver was so helpful demonstrating all the new features. I love my new van and highly recommend the experience....you will not be disappointed. Thanks, everyone at AMS!!
We love the van and have
really enjoyed having it - it has been a life saver. I would love to be able to send you some referrals. I will keep my ears open and hopefully I can send you some referrals in the future. You were all wonderful to work with and we really appreciated that.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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