I would like to thank you, Ed Stout and Monte for making this sales transaction so smooth and quick. Dallas, you responded to my request immediately, Ed followed up with me promptly, and Monte was very pleasant when he came to Detroit to complete the sale. AMS Vans' purchase of my wheelchair lift van will be helpful to my family and I feel honored to know a family who needs a wheelchair lift van will have a quality product. I thank you and your team with AMS Vans for great customer service.
I can't tell you how thrilled we are with our new van. We were more than a little leery about making such a large purchase online. However, the van is everything you said it would be and more. We love it! Your staff went way beyond the call of duty to make our van purchase painless and even enjoyable. Thank you for giving me back my independence!
Thanks for sending me that CD.
Pat and Jim K
New Bern, NC
I just bought an awesome van from AMS Vans! Even though I live in Missoula, Montana, they delivered it right to my door. Now I can maintain my independence and participation in the community. AMS Vans has great people, great vans, and great service!
Hello Jill, I cannot tell you how well the AMS van has worked for us. Our grandson must travel 12 miles each way to school which requires an hour on a school bus in the mornings and closer to 1.5 hours in the afternoons. The journey is in heavy traffic and through numerous neighborhoods as there are a half dozen children in wheel chairs who ride this bus.
We have elected to take and pick up our grandson because of the length of the bus ride. We are able to make the trip in 20-25 minutes versus the hour plus required by bus.
The van is easy to operate and while most of the time my wife and I both go to take and pick him up it is easy enough for my wife or I to do it alone. The heavy duty self adjusting tie downs were well worth the money! I think they have save our hands, knuckles, backs and I am sure money as it requires little time to load and unload safely.
We are very pleased with the van and tell anyone who asks all about it and your company.
P.S., The van runs quite well and we drive it 90 percent of the time since it allows us to take our grandson and 2 -3 other passengers wherever we go!
Tony and Lynne P
Testimonial | Review - Handicap Van Buyer Chris C Is Happy with His Handicap Van Purchase in Lawrenceville, GA
Life is wonderful with the new van.
I am so thankful and we have really enjoyed it.
Here is my comments for your article:
The experience that we have had with AMS Vans has been amazing. The staff truly cares and has taken every step possible to ensure that the Van we bought not only fit our budget, but fit me as a individual. I appreciate everything that Jill Rowe done for us and she has truly made this experience top notch. My Family and I can now get back to a normal life, thanks to AMS Vans and the staff.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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