My entire purchase experience with AMS Vans was outstanding. Buying a wheelchair accessible van for the first time was intimidating, but AMS Vans did a great job of helping me understand all of the options available in the market. In the end, I chose AMS Vans because of the value and reliability of their products and the amazing customer service that they provide. Now that the van has been delivered, their follow-up and ongoing customer service has been exceptional. Doug Fergusson
Purchasing a vehicle is not something a family does everyday. It can be a little intimidating. Buying our van from AMS Vans was a pleasant experience all around. AMS Vans had plenty of choices, reasonable prices, knowledgeable employees who implemented our special needs, delivery to our door, and phone calls promptly returned. We are very happy we bought our Dodge Caravan from AMS Vans and would highly recommend your company.
It is evident that AMS Vans' priority is to satisfy the customer.
Thank you very much.
Palm Bay, FL
I bought my van 10 years ago from AMS Vans. I am still driving it and have 211,000 miles on it. The conversion has held up all this time with a few maintenance on it which is to be expected. Love the new location they have in Tucker, GA. You feel like you're at a regular car dealership. The staff there are excellent and very professional. Daniel, in the service department, was very friendly, knowledgeable, and excellent customer service. I have been to a lot of Expos and to me AMS Vans is the best as of as price and quanity. I'm sure I will be needing another van in the future and it will be AMS Vans that I will be purchasing from.
Thanks so much for taking care of us. We love the van and have really enjoyed having it - it has been a life saver. I would love to be able to send you some referrals. I will keep my ears open and hopefully I can send you some referrals in the future. You were all wonderful to work with and we really appreciated that.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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