Thank you so much for sending the title so quickly. I had thought that it would be a week or more before we received it, so it was with great deal of surprise and pleasure that I took it from the hands of the UPS man this morning. Ironically I was outside just preparing to give the van its' first bath when he arrived. My wife is currently at Bible Study so she is not available to sign it, but I hope that we will be able to get your copy in this afternoon's mail so that it can be just as promptly returned to you. Thank you again, and please, I hope you will take me seriously when I say that I would be glad to be a reference for you in the BaltimoreAnapolis area any time you like. It has been a pleasure dealing with your team.
Thanks Jill and thanks to AMS Vans for removing obstacles and hurdles in the vehicle purchase process while we are juggling so many other things related to my daughter's accident.Thanks for being a partner!
It was good to talk to you this morning. I want you to know how extremely pleased I am with the conversion I received from AMS Vans. Before I purchased the van and conversion, it was very difficult to get my husband into our Toyota RAV4 when I had to take him to a doctor's appointment or elsewhere. Now we have the wonderful van with conversion, and it's so much simpler to wheel him in his wheelchair into the van and lock him in so he's safe and secure and comfortable. I especially love that I can put the passenger seat in or take it out. When I have company I can carry on a conversation with them without having to yell to the back seat. It's so easy to insert the seat and lock it down. I am confident my husband is as safe as he can possibly be when I take him in the van, and he likes the fact I can place him so he can see out the front and side window and doesn't have to ride sideways or backwards. Thanks, Tracy, to you and your company for a job well done. If I ever need another van conversion or if anyone asks me where I got this one, I can tell them with confidence they will be well taken care of.
AMS did an amazing job with the conversion and Dan Arbuckle was great to work with and went out of his way to make sure we were satisfied! An overall fun experience and I will be back for more conversions as we continue to grow!
Testimonial | Review - Handicap Van Buyer Jennifer C Is Happy with Her Handicap Van Purchase in Rock Falls, IL
My Aunt Vicki and I are very happy with the van.
At first we were both a little nervous purchasing it out of state and online, but AMS Vans were great to work with. All their workers were very nice and very helpful. We are extremely thankful. The van drives great and the rear lift is fantastic! My aunt and I really love it. Thank you again! : )
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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