Tamara, Anthony and I agreed that you made this van deal so easy for us. I really appreciate that so so much. I am so glad you came to Ability Expo and that we met. You were knowledgeable and low key. Perfect combo when you need to buy a van that really you never want to have to buy. We are dealing with our daughters neuro decline and this purchase was just one more huge stresser. Thank you for making it no stress. Your numbers were spot on and very fair.
I would like to say that I absolutely love my AMS van. It is so much easier and safer for my wheelchair boys than my old van with the manual side entry. I have an adopted son and a foster son who are both in wheelchairs. This van allows me to transport them one at a time in a very safe manner. The online pictures made sure I knew exactly what I was buying. The salesman, Dallas Crum, was very helpful and on top of things, always answering my questions in a timely manner. I would recommend and have AMS vans to anyone that needs a van modified for wheelchairs. In short, this was a very good experience and I LOVE my new van!!!
I recently purchased a 2013 Dodge Caravan from AMS Vans. I accidentally called Ams by mistake. My mother is paralyzed and I have an old 1990 Chevy Z220 handicap accessible van and I was having problems with the electrical ramp and doors. When I called Ams I thought I was calling to a local place in Davenport, Iowa. Well, Todd being the wonderful person he is informed me they were based out of Georgia, but that they deliver conversion vans all over. First , of all I wasn't looking for a new fan because I thought we could not afford it. I must share some things about myself. I am very inpatient, and I never stay on the phone for sale pitches. I believe I was a little rude to Todd at first, but he never showed any irritation or frustration with me. I am a very hard person to convince to buy something over the phone, especially not a new 2013 conversion van. Todd was very patient courteous, and listen to me rant a few times, but he never gave up. He exhibited a lot of compassion, and patience and he wasn't like the other pushy salesperson at the dealership. Todd was literally on the phone with us about 1 12 hours. Answering every question I through at him. The biggest problem I had was accepting a new van just off pictures on the website. He actually was certain that I would like the van and would not return it. Of, course my negative thinking was unsure how he could be so sure. We provided my mother's wheelchair measurements, and gave them to him. After all of this, then there was finanancing. OH NO!!!! I just knew we wouldn't qualify and he was certain we were, and low and behold we did qualify. I've walked away from a lot of salespeople dt their attitude or mine. I don't know how Todd didn't just say forget it, and drop the sale, but he did not. We had problems with our fed ex service delivering contract to the wrong address, and Brian immediately sent them out the next day. They promised us the van by the weekend, and I thought because of the paper delay we wouldn't get it. They didn't have rm on a flat bed for the weekend, but asked us if we would mind if the extra miles were on van, but that they would drive it down to us. I was amazed at how concerned everyone was at AMS VANS, and they were all about our family needs. Never, did I feel like it was a pushed commission sale or about the money. The family at AMS really are caring, compassionate, personable people. When the driver pulled up in our driveway, I didn't think it was our van. It looked beautiful, and it didn't stand out as a handicapped van. My mother was so surprised. She got to ride in style to a concert, and I have been able to transport her everywhere. We go on shopping outings, and drive back forth 2 hours to Peoria, IL for her wound treatment. Receiving this van was a blessing from God. It has made a tremendous improvement in my mother's quality of life. She is now able to go anywhere she want's. The funny thing is now my mom says to my wife and I," Yall better keep my van clean. I'm not playing. I want my luxury Van to remain just that." LOL!!!! My family would like to think all of the family for making the greatest change in our family. Rest assure we will be back in a few years to trade this one in for a newer model. Your Life Time Customers. Sincerely, Keena and Lisa Kelley. East-Moline, IL
Testimonial | Review - Handicap Van Buyer David S Is Happy with His New Wheelchair Accessible Vehicle Purchased Online
Diana, thanks so much for the 2011 Volkswagen Routan van.
Kansas Masonic Home has been very happy with the 2003 Chrysler Town and Country we purchased in 2005, and this so far is no different. Everything is working great and the residents are excited to ride around in a new vehicle. I am sure we will be able to get another 200,000 miles out of this one as well.
Dir. Bldg. Services
Kansas Masonic Home
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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