We bought a 2016 Chrysler Town and Country back in October of 2016. The vehicle only had 2500 miles on it at the time of the purchase. The van has served its purpose well for Everett and his needs ......until we had an issue a couple weeks ago with the power steering going out and something malfunctioning with the airbag system. With only 3700 miles on the van, we had the vehicle towed to the Dodge dealership here in Amarillo where the repairs were going to cost 1,200 or better. There was some conflict about what repairs would be covered under the manufacturer warranty because the van had been modified, it was a handicap conversion. After several phone calls and getting to the right person, Rafi Andrawes, made sure to handle these issues and got the repairs covered. What a blessing after the conflict of who would be held responsible for the cost. Thank you so much AMS Vans and a special thanks to Rafi!
Sincerely, Julie DuBois
representing Everett Roberts
Dear Todd and all the staff at AMS Vans
Wanted to drop you a note to give our sincere thanks to you and your folks there at AMS for our 2015 Chrysler Town and Country van, featuring your Legend conversion.
As our disabled wheelchair-bound daughter aged, so did we, and searching for an easy, efficient and reasonably priced way to transport her became our mission. We could no
longer rely on our own manpower and the wheelchair carrier attached to our pickup. My husband has always vehicle shopped the "hands on way" ... smell the new car smell, push
all the buttons, personally view all the features, take a test drive and only then make his decision.
A conversion van is certainly not found at a conventional car dealership. Using the internet to make such an important purchase seemed foreign and honestly a bit scary to us
but we took the plunge. After a quick search, AMS Vans website came up and we viewed, reviewed and studied what was offered there. After some discussion and yet more
discussion, we made the phone call and Todd's friendly voice came on the other end of the phone. After listening to our needs, he offered AMS's knowledge, experience and
advice. Offering information about AMS Vans and their history of making peoples lives a bit easier. Todd and my husband discussed our situation at great length and within
24 hours he called back and offered a solution to our needs. AMS was even able to come up with our color preference you have to understand how choosy my husband is!
After going over the financial detail, AMS Vans extensive dealer prep of the van and delivery arrangements, the deal was confirmed. Less than 10 days later, our 2015 Chrysler
Town and Country Van with Legend conversation, was in our driveway! Delivery went very smooth with all details of the vehicle expertly demonstrated and explained. Our
daughter is smiling, as we too are, and our life is much easier and family travel is very enjoyable. Every day since we wonder how we managed before our new van.
We would not hesitate to refer others to Todd and his wonderful co-workers. They truly take the time to understand their customer's individual needs and have their best
interests in mind when working out a solution for the handicapped individual and for those who care for them.
Many thanks to Todd and all at AMS Vans.
Roy and Jane Kurt and daughter Jennifer
Dear ams vans,
it took me several years to be able to accept a handicap vehicle into my life. the expierience of being transported in a huge handicap van after my injury was always a bit humiliating to me. being lifted 3 feet in the air on a lift then getting bolted to the floor was at times scary and always something i dreaded.
living my life at home or transfering into the passenger seat was acceptable. i was browsing the web when i saw a ramped minivan and thought "hey thats not too bad, i could live with that". i daydreamed about the possibilities doing errands myself and having some more freedom in this life of constant limitations.
the little idea of a van grew and grew. AMS vans just kept coming to my computer screen. they looked expierienced and well priced. i liked the fact that the conversions were new. buying a vehicle online seemed crazy but my husband kept saying have faith.
i pushed my doubts aside and got my van online. AMS was excellent! i love my van, it was a bit scary buying it online.
AMS is a good company. you will be pleased.
TRUST AMS TO MAKE THIS A GOOD EXPIERINCE AND believe enough in yourself to start daydreaming about the possibity of a minivan!
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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