We've had our new AMS van for 9 months now and I'm still thrilled with our decision to purchase it. At first we were hesitant to buy a van without test driving it first, but the whole process went so smoothly and the van was just as promised. We feel so fortunate to have found your company to buy from and will recommend you to anyone we know who needs a wheelchair accessible van. We've taken two family trips in the van so far and it's been so comfortable and convenient. Our dog even likes it!! She can lay on the floor on her bed next to the wheelchair.
Round Rock, TX
Just got back from vacation at a family members place at the Jersey shore. Had our van just 2 days and we took off Laura is loving it - it's her "chariot"! She is the queen! I am loving it also. It has made traveling so much easier. We named our van "Nana" because my mom had set up trust funds for the grandchildren upon her death. While most 25 year olds go to college or buy a house - no way, not Laura - she buys a van just for her
Just want you all to know how very helpful you all were through the entire process. The poor delivery guy - I had 5 young men spending the night as they were all in a wedding the next day and they are all like my own sons so they went down to the Grand Union parking lot with us to pick up the van!!
When I get a chance I'll take some pictures and send them your way - Laura absolutely loves her new limo!!!!!
Thanks so much again - oh and we were at a family funeral yesterday and my brother in law is not well physically or mentally and it is very difficult to get him to transfer from wheelchair to vehicle as he is a very tall man and lacks the strength to help much. We showed off our van and are passing along your contact info as they may be looking for a van. We were thrilled with our experience at AMS Vans that we want to pass it on to others.
Have a wonderful day
Kate and Laura D and the whole family
We bought a 2016 Chrysler Town and Country back in October of 2016. The vehicle only had 2500 miles on it at the time of the purchase. The van has served its purpose well for Everett and his needs ......until we had an issue a couple weeks ago with the power steering going out and something malfunctioning with the airbag system. With only 3700 miles on the van, we had the vehicle towed to the Dodge dealership here in Amarillo where the repairs were going to cost 1,200 or better. There was some conflict about what repairs would be covered under the manufacturer warranty because the van had been modified, it was a handicap conversion. After several phone calls and getting to the right person, Rafi Andrawes, made sure to handle these issues and got the repairs covered. What a blessing after the conflict of who would be held responsible for the cost. Thank you so much AMS Vans and a special thanks to Rafi!
Sincerely, Julie DuBois
representing Everett Roberts
Every day I'm so grateful to have my van from AMS. It's given me my independence back with the ease of getting on and off in my power chair and my life is full again. My mother became ill and was hospitalized shortly after I received the van and without it I wouldn't have been able to see her for months. I can't put into words how important it was to have my van. She's better now and I look forward to taking her out in the van!
Everyone at AMS was so helpful with every aspect of purchasing the van. Brenda made it all so easy and I can't thank her enough. All of my concerns were addressed before, during and after the sale - and so quickly! I also got a great price on the van and it's beautiful.I recommend AMS vans to anyone who needs a mobility van.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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