Dear Todd and all the staff at AMS Vans
Wanted to drop you a note to give our sincere thanks to you and your folks there at AMS for our 2015 Chrysler Town and Country van, featuring your Legend conversion.
As our disabled wheelchair-bound daughter aged, so did we, and searching for an easy, efficient and reasonably priced way to transport her became our mission. We could no
longer rely on our own manpower and the wheelchair carrier attached to our pickup. My husband has always vehicle shopped the "hands on way" ... smell the new car smell, push
all the buttons, personally view all the features, take a test drive and only then make his decision.
A conversion van is certainly not found at a conventional car dealership. Using the internet to make such an important purchase seemed foreign and honestly a bit scary to us
but we took the plunge. After a quick search, AMS Vans website came up and we viewed, reviewed and studied what was offered there. After some discussion and yet more
discussion, we made the phone call and Todd's friendly voice came on the other end of the phone. After listening to our needs, he offered AMS's knowledge, experience and
advice.Offering information about AMS Vans andtheir history of making peoples lives a bit easier. Todd and my husband discussed our situation at great length and within
24 hours he called back and offered a solution to our needs. AMS was even able to come up with our color preference you have to understand how choosy my husband is!
After going over the financial detail, AMS Vans extensive dealer prep of the van and delivery arrangements, the deal was confirmed. Less than 10 days later, our 2015 Chrysler
Town and Country Van with Legend conversation, was in our driveway! Delivery went very smooth with all details of the vehicle expertly demonstrated and explained. Our
daughter is smiling, as we too are, and our life is much easier and family travel is very enjoyable. Every day since we wonder how we managed before our new van.
We would not hesitate to refer others to Todd and his wonderful co-workers. They truly take the time to understand their customer's individual needs and have their best
interests in mind when working out a solution for the handicapped individual and for those who care for them.
Many thanks to Todd and all at AMS Vans.
Roy and Jane Kurt and daughter Jennifer
I had a wonderful experience with these guys. We had to have a lift replaced in our van. We depend heavily on this to transport our son. Ginger and Dan were fabulous to work with. Very professional and had compassion, which is rare in this day and age. Especially in doing business. These two along with fragilekids foundation were the best! I would highly recommend this company. Also, I have to add David Martinez in the rental department., very nice guy and made everything go smoothly in that area. Very thankful to have had such a wonderful experience.
To Barry Charles
It should be me that's thanking you for the invaluable time, service, and kindness that you have provided me us ! I cannot begin to tell you how delighted both Marc and Margie Wolicki are, with the van. Marc, unfortunately, has not been in it yet we haven't had to transport him anywhere yet but he did see it from inside the house, and he was both shocked and very happy at what he saw. He was expecting one of those "hi-top" things - which he absolutely did not want - so when he saw what was purchased, he was overjoyed. Margie, on the other hand, has had me taking her somewhere every day so far.... She thinks it's the best thing since sliced bread !
And, as for me, you could not have been more friendly, informative, understand, or professional. I would and will recommend you to everyone that asks about it. I certainly did not expect to go through such a process and have it go anywhere near as quickly and as easy as you made it. There is absolutely nothing more that you could have possible done for us, just this side of giving us the van for free !
And speaking of that... the price was considerably mush less there any ofus could have everimagined or hoped for, when this process began.
Again, THANK YOU for everything you have done for us. Margie actually commented to me about our transaction. And along with other praises, stated outright that, "...the service and courtesy they providedwas, bar-none, the best she's ever had...."And considering that she's now 90-years-old... I would consider that to be very high praise, indeed.
THANKS... and have a Great Day !
William Bill R. Fatora
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
Thank you for your submission. An AMS Vans mobility consultant will contact you as soon as possible.
You have succesfully signed up for the AMS Vans Newsletter. You will receive a confirmation email shortly.