Let me start by saying thank you for the wonderful product and service you provide. For people with special needs children your vans and systems are a great way to have some freedom.
Now to the meet of the issue My wife and daughter who is in a wheelchair were traveling home from a church mission trip when they had the misfortune of having a pretty severe car accident. They were traveling at highway speed 75mph and drove up on a car traveling around 50mph she changed lanes to pass the slower vehicle and another vehicle tried to pass her traveling around 90mph. She swerved right to miss the faster vehicle over corrected and flipped the van 3 times. When all was said and done they came to rest on the shoulder of the road right side up.
The wheelchair was secured in the van with the AMS restraint system. I very pleased to tell you that during the whole thing the wheelchair never moved. Everyone made it home alive, a few bumps and bruises and a broken tailbone was it.
Thank you so very much for the attention to detail in the design of the restraint system. That attention to detail saved my little girl's life. She will be attending college in the fall at Dallas Baptist University because of the safety of that van.
Again THANK YOU. I look forward to doing business with you fine people for years to come.
I just wanted to let you know that we really like the van! I have a service dog, and he really likes the rear air conditioning. He walks up and down the ramp like he's been there before.
AMS Vans was great to work with. They did everything they promised. When I decided on a Van to purchase, they delivered it right to my doorwithin a week. It looks and smells like a brand new vehicle. It's the first time my service dog and I got to go to the mall all byourselves! It works great! I would recommend them to anyone!
Thanks for all your help. James was very helpful during delivery, too.
Happy New Year to you!! Dad's van is doing great. I would be glad to share about our wonderful AMS experience.
My Dad, who is almost 83 was in need of a van to transport he and his power chair so we began researching vans and companies. We talked to several dealers and individuals and came across AMS on the internet. I realized that they were located not far from where I live in the Atlanta area so I dropped by one day to check them out. Everyone I met at AMS was wonderful. They asked about our needs and gave me a tour of the facilities and I got to thoroughly inspect several of their vans. There was no "hard sell" just courteous, helpful folks. I shared my visit with my Dad and we made an appointment to bring him and his chair over to see how it would work for him. Again, everyone, was so helpful and took a lot of time with Dad and myself to answer questions and share the details about their modifications, etc. We really were impressed with the company and the vans as well. We had looked at what other companies had to offer and found that we could get so much more for the money from AMS. We also came away from our visit comfortable that we could trust the folks at AMS. After our visit I found out that two different families in our church have AMS vans and love them. I am happy to say that a few weeks later Dad put down a deposit on a van. When it was delivered to him the gentleman went through a complete explanation of how everything worked. Dad loves his AMS van. Thanks to Jill Rowe and Mr. Zeke and all the folks at AMS. It was a wonderful experience. I highly recommend them.
Hope this helps! Thanks Jill. You're the best!!
Please accept our thanks and appreciation for all of your hard work and help with our recent van purchase.
Your knowledge and expertise about the vans, as well as your recommendation for financing was do much help.
We would be more than happy to recommend you as well as your company to anyone in search of a handicap accessible van.
Keep up the good work !!
The RogersWhite family
Testimonial | Review - Mattew Thrilled with His New Mobility Van
Great news, got everything changed over and we are good to go.
Thank you again for all your help. Matthew is thrilled with his new mobility. Finely got all the tie downs positioned so hook up is a breeze, but it is still tough with a wind chill of -15.... Brrr....
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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