Just wanted to drop a note to express my sincere appreciation with your help and support with the recent purchase of the AMS Van for my mother.
The transaction was smooth and easy and the van was exactly as described when I received it. The individual who delivered the van spent about an hour with me going over the operation of the van and put me and my wife at ease. So again, I would like to thank you and your company for the great support!
Thank you AMS team we are very proud and pleased with our purchase of a 2012 Chrysler Town Country conversion van, excellent workmanship and looks great.
My son and I had the opportunity to visit your facility to deliver our trade and pick up our new van. We met with Jill Rowe, she was professional and informative. We were in and out quickly and on our way back home. Thanks Jill for all your help with this purchase. What a great facility you all have.
Our experience with AMS Vans has been great. With our situation with wanting to have the van ready when Daddy comes home from the hospital, we were in a time crunch. You alldid your best to find the right van for uswithin our budget thatyou couldget ready for us shortnotice. Everything workedout great for us.Everything from the communication, sale, paperwork,and pickup went well. Thank you all so much. Mama and Daddy love the van and we cannot wait to get Daddy home so he can enjoy his independence again.
Dear Mr. Tankersley,
My wife and I just wanted to thank you for your excellence in the expediting of our wheelchair van. You made our experience in the purchasing of this van from your company a pleasant one.
Your expertise in explaining all of the additions that came with our van helped us immensely in knowing how everything works.
It's greatly appreciated the time that you spent in making sure everything was to our liking.
We have never purchased any automobile from a dealer that was out of state, but we would definitely recommend your company AMS Vans to anybody who is looking for a wheelchair van.
Thank you so much for your hospitality and expertise. You certainly make the customer your first priority.
South Windsor, CT
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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