The purchase of our 2013 Chrysler rampvan was a first for us! Over the past several decades we have bought and traded cars Dodge, Oldsmobile, Plymouth, and Buick.
But these cars were purchased on the lot --- touching, driving, talking with a salesman on the spot. So the Chrysler we now own came to us in 21st century style --- selected from internet photos and information and phone calls and emails. When the Chrysler arrived from AMS, it was a wonderful surprise --- everything we had read about it and talked with JP was there --- and more! The beautiful color I call it cranberry red pleased my wife especially. It contains bells and whistles I hadnt even thought about! Harvey, the delivery driver, picked up our two vehicles for trade-in and walked me through the new car to show me some important aspects. JP, our salesman, had assured us that we would be satisfied with the car --- and we certainly were. Thank you, AMS Vans --- short and long trips are now quickly and easily possible for us --- my wife will enjoy the video from her wheelchair as well as the ease of entry and exit from our van.. Thank you.
We recently took delivery of our new van and couldn't be happier with AMS. From the initial contact with our knowledgeable mobility consultant to the frontdoor delivery, the personnel made the process easy, personal, and stress free. Our purchase meets the expectations and needs for what we must have for our 28 year old son. Most importantly, it is everything that AMS promised. We were amazed at the cleanliness of the delivered product and impressed with the professionally executed conversion. It promises to give many years of service. Everyone that has seen it has commented on the looks, roominess, and functionality. If we ever need to purchase another vehicle AMS will be the first and only place we will consider.
I spoke with you last week after my wife and daughter were involved in an automobile accident in our ChryslerAMS van. Thanks for your help getting conversion cost to the insurance adjuster. We are awaiting payment for the loss.
I told you I would send you some pictures of the van and here they are. Tammie was driving around 40mph when a '91 Buick Park Ave tried to turn left in front of her. It was basically a head on collision and the other driver was charged with failure to yield. My daughter was injured in the accident because the back of her wheelchair separated from the frame and she was pitched forward at the waist breaking her hip. The van and the straps securing the wheelchair performed perfectly though and prevented much more severe injuries to both my wife and daughter.
We had an EZ lock system in the van, but we had not had my daughters newest chair fitted for the system so the chair was strapped down instead. The wreck took out the electrical system in the van, the EMT's were able to lower the ramp manually and get my daughter and her chair out of the van after accessing her injuries.
I will be contacting you soon to talk about a replacement van once we have settled with the insurance company.
Scott, Thank you for all your help in our recent purchase of a conversion van. We just love our 2012 Chrysler Town and Country. You made it very easy for us. We have such a busy schedule and you worked with us every step of the way. If I would have one complaint, it would be,
"The only thing the van is missing is a power sun visor." LOL
Thank you again and we will be sending others your way.
Testimonial | Review - Wheelchair Vans on the Web - New Mexico
I am finally sitting down to write you back and to THANK YOU ALL for all the help and great service we received from you and your delivery staff.
I can honestly say I looked at every web site on the internet looking at vans for 3 days straight from the moment I woke up until I went to bed! No one out there compared to you and your prices we received such a great deal and the van is exactly as described and I would like to let everyone know that you all were professional and trustworthy. I am like the other consumers out there that rely on other customers feedback and I will sit and read everyone of them.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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