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Testimonial | Review - Peg A for her New Wheelchair Van for transportation of her parents

Sorry that I took so long to answer this email, but I have been swamped with life.

However, my life has been changed so much by my new/used van, that I do not know where to start.

First, weather permitting, we are out almost everyday for a small ride -- less than 2 miles round trip. My father and mother would be in a nursing home if they did not live with me. When they first came, I could transfer my father from a wheelchair to the car by myself. As his condition declined, I could no longer do that safely, even with the assistance of my children. He became housebound except for doctor's appointments when I would hire an ambulette. Emotionally, this was taking a toll on him. Ever since I purchased the van, I get home from work and if he wants to - out we go - no problems. I have given him back an independence that he needed - the ability to leave my house safely. I can get him into his wheelchair, to the van and back to the house by myself. We just go for a short ride or stop at a convenience store. It sounded like an extravagance at first but his emotional state has improved so much that I wish that I had thought of purchasing a van sooner. Even his doctor visits have become so much easier.

We have much more independence. I got him and my mother to a football game and I am hoping for the spring to attend many more of my children's events with them. This would not have been possible without your sales assistance.

So, to answer some technical questions -

1. I found out about you by searching the web.
2. Registering the car in another state was not difficult.
3. The garage that I took my van to for an inspection was very impressed with the conversion.
4. Yes, I was nervous about buying a huge expense over the internet, but you made it so easy and the
product has proven to be so reliable that I am pleasantly relieved.
5. The testimonial that got to me was the one about the man who used the van every weekend to pick up his
grandfather at the nursing home and bring him to his house for the weekend. The mention was something
about improving his quality of life for his last 8 months of life. That testimonial assured me that
what I was doing was right - the expense would justify the results.
6. My parents would be in a nursing home if they did not live with me and the only part of their care that
I was missing was transportation. Now I have it.
7. Yes, I have only put on about 150 miles, but it has been a "blessed" 150 miles - my mom is the copilot and
I put my dad in the middle so that he can see straight out between the driver's seat and my mom's seat.
8. Thank you ever so much for the service that you provide.

New York wheelchair vans


Wheelchair Accessible Vans

Considering shopping with AMS Vans? Check out just a few of our weekly special deals on New/Used and Used/Used Vans!

2014 Used 2014 Toyota Sienna LE Wheelchair Van

USED Toyota Sienna LE
NEW Able2Go Genesis Conversion

$41,995 $42,995


  • Stock #: 496159
  • Mileage: 40,343 Miles
  • Ramp/Lift: Side Entry In-Floor Pwr
  • Features: 3YR/36K Conv Wrty, ADA Compliant
2017 Used 2017 Dodge Grand Caravan SXT Wheelchair Van

USED Dodge Grand Caravan SXT
NEW AMS Legend Conversion

$39,495 $39,995


  • Stock #: 558063
  • Mileage: 22,698 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: 3YR/36K Conv Wrty, Driver Pwr. Seat Base
2016 Used 2016 Chrysler Town & Country Touring Wheelchair Van

USED Chrysler Town & Country Touring
NEW AMS Edge II Conversion

$36,995 $37,690


  • Stock #: 238084
  • Mileage: 37,558 Miles
  • Ramp/Lift: Rear Entry Long
  • Features: Backup Camera, DVD Player, Leather, 3YR/36K Conv Wrty, Driver Pwr. Seat Base, ADA Compliant

Vehicle Exterior


Exterior Appearance Inspection

  • Panel alignment/fit
  • Headlamp, taillamp/lens condition
  • Windshield/glass condition
  • Paint chips and scratches
  • Body damage/dents/dings
  • Trim and moldings

Vehicle Identification

  • In place and matching
  • Inspect certification label (federal requirement)
  • Check VIN label to paperwork
  • Check for non-completed recalls

Exterior Lights Function Properly and Illuminate as Designed

  • Headlights hi/low (including aim)
  • Parking lights/fog lights
  • License plate lights
  • Side marker lights
  • Tail lights / backup lights
  • Turn signal and cornering lights
  • Brake and high-mount stoplights
  • Emergency Flashers

Keys

  • Vehicle has 2 master key with remote entry (if applicable) and 2 valet key, flat key
  • Programmed to immobilizer

Door Lock System

  • Door opens/closes smoothly using interior and exterior door handles
  • Doors cannot be opened when lock button is in lock position
  • 2-turn unlock feature functions properly
  • Remote entry system operates properly
  • Theft-deterrent system functions properly
  • Child safety locks
  • Wireless door lock operation

Vehicle Interior


Interior Appearance Inspection

  • Seats: front/rear
  • Steering wheel/airbags
  • Armrests/door handles
  • Lower door and sill plates
  • Gearshift selection handle
  • Radio/AC control markings
  • Headliners/sun visors

Seat Belts

  • Extend/retract smoothly
  • Free of twists, cuts or signs of wear
  • Buckles lock securely

Seat Operation

  • Lumbar support operation
  • Memory control operates properly*
  • Headrest functions properly
  • Heaters function properly*
  • Seat cushion angle and height adjustment
  • Seatback angle adjustment

Power Windows / Locks

  • Function Properly

Trunk/Fuel Lid Release

  • Functions Properly (interior)

Glove Compartment

  • Contains portfolio, owner's manual, supplement

Steering Wheel

  • Tilt/telescopic functionability
  • Horn functions properly
  • Steering wheel controls
  • Steering wheel locks
  • Warning chime (key in -- door open)

Windshield Wiper

  • Functions in hi/low/intermittent
  • Wiper blades clean properly
  • Rain sensing wipers*

Dashboard Lights Illuminate as Designed

  • Turn signal: left/right
  • High beam indicator
  • Emergency flashers
  • Instrument panel control knob
  • Waring lights: oil pressure, brake, fuel, charge, seatbelt, open door, engine check, rear light failure, ABS, SRS
  • Check operation of guages

Rear Defogger

  • Functions properly

Air Conditioner / Heater

  • Climate control system functions properly for both heating and cooling

Interior Lights

  • Dome/map/vanity mirror/courtesy lamps/foot function properly

Audio/Navigation System

  • Power/volume switch functions properly
  • Preset station indicator
  • Cassette/CD function (scan, seek, rewind, fast forward) operates properly
  • Navigation system operates properly*
  • Speakers sound clear
  • CD cartridge (if applicable)

Sunroof

  • Tilt/slide operates properly

Clock/Cigarette Lighters/Ashtray/Cupholders

  • Function properly

Outside/Inside Rearview Mirrors

  • Power controls function properly

Luggage Compartment


Luggage Compartment

  • Spare tire size, sidewall condition, tread depth and air pressure
  • Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
  • Manual fuel lid release operates

Under The Hood


Engine Hood Release

  • Interior release operates properly

The Following Fluid Levels Meet Industry Standard

  • Engine oil replaced and proper level
  • Automatic transmission fluid level
  • Brake fluid level
  • Power steering fluid level
  • Engine coolant fluid level
  • Washer fluid level

Engine Mechanical

  • Excessive fuel pump noise
  • Cooling system (radiator, overflow tank, hoses, coolant level)
  • Water pump (noise/leaks)
  • Air filter (replace as necessary)
  • Inspect oil for contaminants
  • Engine noise (knocks, rattles)
  • Transmission noise (whines, clunks)
  • Belts (wear or damage)
  • Check engine diagnostics

Battery

  • No damage or leakage and proper group size/amp rating
  • Tests to standards

Engine Fans

  • Function properly

Under the Vehicle

Tires (Minimum tread depth 5/32")

  • FL: _______/32"
  • RL: _______/32"
  • FR: _______/32"
  • RR: _______/32"
  • Sidewall condition
  • Proper size, type and match
  • Tire pressure

Wheels

  • Condition/size/fit
  • Check wheel lug-nut torque

Brake Inspection (Minimum 6mm of pad material required)

  • FL: _______mm
  • RL: _______mm
  • FR: _______mm
  • RR: _______mm
  • Rotors show no signs of excessive wear, warpage or heat damage
  • Calipers, lines, and hoses show no sign of excessive wear or leakage
  • Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage

Chassis Inspection (No sign of damage or excessive wear)

  • Frame rails and floor pan
  • Subframe
  • Engine mounts and oil pan for leaks
  • Brake lines and couplings
  • Transmission case/pan for leaks
  • Drive shaft boots and CV joints
  • Fuel lines, fuel tank, hoses and protectors
  • Steering rack, linkage, bushings, control arms and dust boots
  • Differential assembly, drive shaft and related components
  • Exhaust system (including leakage)
  • Transmission mounts
  • Tie rods, ball joints, idler arm
  • Catalytic converter
  • Struts/shocks for operation/leaks

Under Vehicle Fluid Levels

  • Differential lubricant level -- check for contaminants

Road Test (Vehicle Operation)


Engine

  • Start-up
  • Idles normally
  • While driving, engine performs normally
  • Starter system operates normally
  • Shift Lock

Brakes

  • Brake and parking brake function normally
  • Brake and clutch pedal height, free play and travel meet specs.

Indicator Lights

  • No warning lights illuminate during road test

Transmission

  • T/M shifts properly (both power/normal mode)
  • TRAC/VSC and ECT control functions and indicator lights function properly

Steering/Suspension

  • Steering operation is normal
  • Off-center psecifications meet standards
  • Handling, straight-line operations

Cruise Control

  • Functions properly

Noise or Vibration

  • None present

Squeaks or Rattles

  • None present

* -- If Applicable

Service Guarantee

AMS Vans promises to deliver the best wheelchair accessible van available on the market today..... simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.

With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide, our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!

Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.

AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.

Contact AMS Vans



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