Thank you AMS team we are very proud and pleased with our purchase of a 2012 Chrysler Town Country conversion van, excellent workmanship and looks great.
My son and I had the opportunity to visit your facility to deliver our trade and pick up our new van. We met with Jill Rowe, she was professional and informative. We were in and out quickly and on our way back home. Thanks Jill for all your help with this purchase. What a great facility you all have.
I would be happy to share our experience with you. In a word, the entire experience was excellent! As you pointed out, like many others I was a bit skeptical about the idea of buying a van off a website and out of the state. However from the initial phone call you put my fears to rest. You were very easy to talk with and answered all my questions and then some.
When Doug delivered the van he was exactly on time and could not have done a better job explaining the operation of the van to William "Buster" and myself. I'm sure Doug has delivered many, many vans, but he NEVER rushed us or gave us any kind of indication he was ready to leave. We even went on a 20 minute "maiden voyage" with him. He, like you, were thorough and professional at every you did. For this I am extremely grateful, read on.
Buster is my father-in-law and has not been away from his house in approximately 9 years with the exception of a couple Dr. appointments. My family took Buster for an hour and a half ride out to the beach just so he could see some of the changes that have occurred since he had been there, which were many. He was genuinely excited to go for the ride and is looking forward to our next trip this coming weekend.
The van, which is really a sweet ride, has performed flawlessly and we hope to get many years and miles of service from it. So would we buy another van from AMS Vans? In a New York minute!
Thank you again! It was by far the best vehicle buying experience I have ever been a part of. Please tell Ed Buster says "Go Tigers!".
Please feel free to use any part or all of this email as a testimonial. We are incredibly happy with the van and the buying experience you provided us.
Merry Christmas, John M Jacksonville, FL
We are delighted with our new "wheels." It gives us freedom to go any place that has ground level entry which is required in public buildings and in Alabama curb cuts have been required since our Governor, George Wallace, was in a wheelchair. Unfortunately most homes do not have this so we are limited. On April 13, Emory and his lovely wife, Rita, worked most of the day to equip Gaston's manual chair with a locking device. This was quite a challenge since that chair is wider and longer than the power chair.
We were able to share our brief experience with the ramp and locking device. Rita helped me add hot pink duct tape to the edges of the ramp. This is particularly useful at night I also put it on the edges of the EZ Lock.
Thank you for your help in getting everything "just right."
Thank you so much for the lap quilt, which you made. It was a total suprise. It is in my favorite colors pink and gray. Thanks too for the application and business cards, which I plan to give out.
Margaret and I enojoyed our buying experience with you and AMS Vans.
We Love our Van!
Testimonial | Review - Handicap Van Buyer Theresa C Is Happy with Her New Wheelchair Accessible Vehicle Purchase
It has been such a pleasure working with AMS and you on my van purchase.
I have to say it was everything and more than I expected. The gentleman delivering the van was so enthusiastic about the van and took the time with my son, who is 13 and in a wheelchair, to show him all the cool features. From start to finish this has been the best buying experience I have ever had. Thank you so much!
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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