First of all, Mary and I are very pleased with our van purchase from you and AMS. Dealing with you over the phone was easy and productive. We both believe that we were given a fair price on the new van and a good price on our trade-in.
When the van arrived on the truck, it was exactly as advertised by you and it was pristine. We had never bought a car without being able to see it and drive it first. But this time, after the van arrived we were able to drive and check it out thoroughly before we completed the transaction. Our thanks also to your driver, Mike I believe is his name, for returning the front license plate which we inadvertently left on the trade-in.
So this is just to thank you for your many courtesies, advice, and for helping us out.
Our experience in working with AMS Vans, specifically Diana, was tremendous and could not have worked any better. AMS Vans are in Georgia and I live in Missouri. I was apprehensive at first but working with Diana made me extremely comfortable. Diana was very responsive and did everything she could to help make buying the van as easy as possible. I recommend anyone looking for a van like this to contact DianaAMS Vans immediately and let them take all your worries away.
Lees Summit, MO
Donovan worked with us today fixing the ramp to our car which was rattling. He is a very kind and considerate young man. Very polite and helpful. We have yet yo meet anyone who is not kind and considerate. Thank you Donovan. - Susan David Tropeano
Testimonial | Review - Leery or Cautious About Purchasing a Wheelchair Van Online
I can't tell you how thrilled we are with our new van.
We were more than a little leery about making such a large purchase online. However, the van is everything you said it would be and more. We love it! Your staff went way beyond the call of duty to make our van purchase painless and even enjoyable. Thank you for giving me back my independence!
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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