Our family had an excellent experience with AMS Vans. They were thoughtful and respectful through out the process, making this huge endeavor unbelievably easy. The van was delivered professionally and looked just as promised on the web site. Prices were very competitive and their knowledge was helpful when selecting a van that was just right for our needs.
We are so excited to be getting the new van updated with the EZ-Lock. Today is the day!!
I also wanted to finally get back to you and tell you how our Dodge Caravan from AMS Vans saved the lives of my 2 daughters, my sister and my brothers fiance.
We purchased a Dodge Caravan Conversion Van for Michelle in 2008. AMS Vans was the choice for us even though they were 2 states away. We drove our Dodge Caravan home and my daughter was the happiest person around! We loved the van, the people at AMS Vans and the independence Michelle gained. I even came out ahead.less bending and struggling!
In September of 2010, Michelle took her sister to Disney Florida for a Birthday Surprise. Along with Michelle and Nicole were my sister Lisa and my sister-in-law to-be, Dawn. All traveling for birthday fun and also to assist with Michelles needs.
Upon heading back home, less than an hour or so into the trip, the girls were plowed into by a huge dually truck, pulling a trailer. Our van was at a standstill when it was hit, as another accident had occurred up ahead. The force of the 55 mph the dually truck was traveling, knocked our van into other vehicles, knocked the door off, busted the windows, and was in such beat-up shape, no door would open. Thankfully the passenger door was knocked off in the accident, as it allowed Nicole and Dawn to exit the van and figure out how to attempt to get Michelle and Lisa out. Michelle was pulled out through the two front seats and Lisa was extracted by the jaws of life when the fireemergency personnel arrived.
All my family in the van survived, and if you look at the pictures, you will certainly understand why I honestly believe, without a doubt, that if it were not for God, Angels and the excellent conversion work by AMS Vans, my family may not all be here today.
Not only is the work excellent, but the helpfulness and concern of the employees is also very strong, personal and sincere. When I got that frantic call about the accident, I immediately called insurance, then I made a frantic call to Jill at AMS Vans, grasping for help. I needed a way to get the wheelchair and my family home, as our 2008 Dodge was totaled. Jills reaction was that of concern and help! She immediately told me she would keep my family in her prayers and then put me in touch with the person who could arrange a rental van from AMS Vans. I needed this transaction to be a smooth and easy one, as the rest of the trip and whole accident process would be rough and emotional. Thank you AMS Vans for a smooth and easy rental transaction! When I got to Florida to pick up my family and the damaged wheelchair, I realized that I would need the rental van for an extended period of time. I had access to the rental van from AMS Vans, for five weeks, while we got our thoughts together and decisions made.
Without the rental conversion van, my family would have been immobile. Not only was Michelle needing to get from point A to point B, but my sister who suffered 2 broken legs was also confined to a wheelchair. The rental van was my way of getting Michelle around and getting my sister to doctor appts, therapy, church, and just out on occasion to keep her spirits up.
When we returned the rental, we were also picking up our new Town Country AMS Van. We were moving ahead. As we were getting settled in the new van, and looking it over, I realized that I would be hauling 2 wheelchairs for quite a while, sometimes both at the same time I would need an extra seat belt. There was not a hesitation, just a quick response to assist my family on their road to recovery. We drove away with our van and the 2 seat belts we would need. What a wonderful experience again!!!
Today, we are back to finish the conversion. Michelles wheelchair was also totaled in the accident. After gathering all our information for insurance and getting to a wheelchair clinic, Michelle finally received her new power chair in May. We will be leaving Georgia today with the EZ-Lock portion completed! YES!!!
My heartfelt thank you to all those at AMS Vans Jill, Chris and the whole crew. All have helped give my family and my sister some independence during the emotional and physical healing process. In addition, I thank them for the continued smile they have put on Michelles face - all PRICELESS!!!!
You ask WHY we drive from North Carolina to Georgia for the conversion van???? I think you know. We look at it as a visit to our AMS Van family!
My heart will be forever thankful for the caring people, and the caring work that goes into vans that they convert. To this day, my dad and I still believe that it was the personal attention, quality of work, the care of the technicians and the reinforced conversion that saved the lives of all 4 members of our family!
I would like to take this opportunity to say a big thank you to J.P.Jackson with AMS Vans for providing me with the perfect handicap van. You and AMS Vans went out of your way to help me in every way!! You did not leave a leaf unturned! Again thank you very much!!
Want to thank all of you for the great service we received and especially your driver Wayne Carter for all his help and to let you know how pleased we are with our Toyota conversion van. It really is great to have my husband sitting in the front seat beside me again.
Testimonial | Review - Wheelchair Van Buyers Carolyn and Lynn C Are Happy with Their Handicap Van Purchase
You could never imagine the joy that Lynn and I share at the receipt of our new van. My sisters and I went to Charlotte and to H-P, NC looking at many vans, but we absolutely NEVER saw one as nice as this one. My entire family is amazed! No one believes that this is a 2008 van. It looks better than most of the 2011's we looked at. It far exceeds my expectations, and I am so thankful to you and your company!!! I take great pleasure in telling everyone who asks that AMS got it for us. The color is outstanding!! I never saw anything "sunburst" colored until we got the van. Now, that's the only color that stands out to me. (but of course, ours is the prettiest). It has so many features (that I'm still learning) that it really is unbelievable. Lynn can't decide whether to sit in the back to watch videos or in the front to look out of the front window. You're wonderful! Thanks again so much for all of your help. You made my "special" daughter feel so "SPECIAL". God bless you always!!!
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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