Dear AMS Vans
I want to say how wonderful our experience at Connect Church was, to work with a company that has a heart in their mission toward the Handicap. The service and promptness of working with us was five steps higher than your competitors. You helped and more than matched apples to apples, and saved us thousands in comparison to your competitor. "This will be the best Christmas," stated Sharon.
Dallas had gotten bigger as teen and that meant he weighted more. This created a real burden on the mother, Sharon, for she had to physically pick him up and place Dallas into the car. This van allows Dallas to ride straight into the van and no strain on no one.
We at Connect Church want to say Thank You from the bottom of our heart for working with the Dallas Project to get Dallas and his mother Sharon the Van they needed. Thanks to J.P. Jackson for all your help.
Pastor, Connect Church
Thanks Norm and Wayne for helping my son receive his wheelchair van. Norm you were a big help with all the questions I had. Know my son wears a big smile and his mother has a little bit more peace in her heart. Wayne thank you for shipping the van way ahead of schedule.
Once the check was verified, I was all in my own. Salesman walked back in. Loading it on a trailer and securing it. Good thing I am an old farmer.
Took a phone call over a week later to finally get the title sent.
Got it for my paraplegic sister. So far, it seems to be working out.
- John F.
Just wanted to drop a note to express my sincere appreciation with your help and support with the recent purchase of the AMS Van for my mother.
The transaction was smooth and easy and the van was exactly as described when I received it. The individual who delivered the van spent about an hour with me going over the operation of the van and put me and my wife at ease. So again, I would like to thank you and your company for the great support!
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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