I am on my 2nd AMS van and loving it and everyone comments on how pretty it is. The first van was getting old and I was ready for a shiney new one. This time we bought GEORGIA red and our Bulldog stickers look great. This company does great work and they are very friendly, even if you have to go back to fix a little something. Out last van was with us for 6 years so they really are made well and last a long time. I know you will enjoy working with the staff and owners of AMS vans...enjoy your new van!
We are 100 satisfied with our service from AMS. You've been accommodating in every way to help us through the process. Plus, you calmed our hesitancy with buying on-line. We love the van! We were so pleased with how spit-spot clean it was. It has given us new found freedom and convenience. Going to Physical Therapy 3 times a week has now become much less complicated. Before, we had to be ready for the transportation service to come 1 hour earlier than our appointment. Then we had to wait for 25 minutes or so to be picked up to go home. And "to go home" was our only choice. Now we can go out to eat, do errands, visit family, or whatever we want!
Thanks for everything.
Susan and Richard R
I will say that my wait seemed longer than it really was because my anticipation was so high. The van was delivered professionally, functioning explained thoroughly and detailing was immaculate. My sales representative, Jill was always full of information and infused with southern hospitality. I'll buy my next van from AMS.
Santa Barbara, CA
Testimonial | Reviews for Wheelchair Van in Rock Hill, South Carolina
I recently purchased a 2008 Dodge Grand Caravan with a side entry ramp from AMS Vans and could not be happier.
I drove 3 hours to look at what they had in inventory not realizing you needed an appointment but Jill Rowe was kind enough to take the time out of her day to show me around anyway. The vans were spotless inside and out she explained in full detail on how the van was modified with the new equipment as well as well as explaning the complete inspection process they do on every van before it's purchased. I had the van shipped to my home and unfortunately a stone chip incurred, AMS had someone out that same week to replace the Windshield no questions asked. The gentleman that delivered the van could not be any nicer and would not leave until we were completely satisfied and all questions we had were answered. Needless to say my experience with AMS was exceptional and would definitely purchase with them again.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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