Dear Todd and all the staff at AMS Vans
Wanted to drop you a note to give our sincere thanks to you and your folks there at AMS for our 2015 Chrysler Town and Country van, featuring your Legend conversion.
As our disabled wheelchair-bound daughter aged, so did we, and searching for an easy, efficient and reasonably priced way to transport her became our mission. We could no
longer rely on our own manpower and the wheelchair carrier attached to our pickup. My husband has always vehicle shopped the "hands on way" ... smell the new car smell, push
all the buttons, personally view all the features, take a test drive and only then make his decision.
A conversion van is certainly not found at a conventional car dealership. Using the internet to make such an important purchase seemed foreign and honestly a bit scary to us
but we took the plunge. After a quick search, AMS Vans website came up and we viewed, reviewed and studied what was offered there. After some discussion and yet more
discussion, we made the phone call and Todd's friendly voice came on the other end of the phone. After listening to our needs, he offered AMS's knowledge, experience and
advice.Offering information about AMS Vans andtheir history of making peoples lives a bit easier. Todd and my husband discussed our situation at great length and within
24 hours he called back and offered a solution to our needs. AMS was even able to come up with our color preference you have to understand how choosy my husband is!
After going over the financial detail, AMS Vans extensive dealer prep of the van and delivery arrangements, the deal was confirmed. Less than 10 days later, our 2015 Chrysler
Town and Country Van with Legend conversation, was in our driveway! Delivery went very smooth with all details of the vehicle expertly demonstrated and explained. Our
daughter is smiling, as we too are, and our life is much easier and family travel is very enjoyable. Every day since we wonder how we managed before our new van.
We would not hesitate to refer others to Todd and his wonderful co-workers. They truly take the time to understand their customer's individual needs and have their best
interests in mind when working out a solution for the handicapped individual and for those who care for them.
Many thanks to Todd and all at AMS Vans.
Roy and Jane Kurt and daughter Jennifer
My experience with AMS Vans was beyond expectations that went over and above to make sure we were taken care of . They took a bad situation and made it as comfortable as possible for my wife. David and his department are great to deal with.
I would be the first to say how scary the process is, as you know it was a good year and a half back and forth on your web site and talking with you on the phone. Now that I have my beautiful van here in New Jersey I can't tell you how happy I am. From the gentleman in the refurb department to the driver who delivered my van in my driveway, everyone was helpful and available for any questions I had. I look forward to many years of taking Amy to her appointments and even for a ride on the weekends we've done that a few times already. What a difference it makes getting her in and out, the retracting tie downs are wonderful, so easy to use. I've even taken my mom and her friend who was able to just walk into the back seating area with her walker on a few outings. Having the one vehicle also has cut down on expenses and if I am out and need to pick Amy up at her day program I don't have to go back home to get the van. So as you can hear I am extremly happy with the van, and besides all that the van is beautiful, I have gotten so many compliments on how it looks.
Thanks again for your patience.
PS I'd be happy to talk with any one from my area who is considering a van purchase.
Aubrey and Anne P - AMS Wheelchair Van Testimonial
So sorry it has taken so long for me to get back to you.
I was going through my email and was reminded I had not replied. We definitely LOVE our van! I've attached a picture of Courtney for you. Thanks for your patience with me over the past year!
Our van is awesome! There isn't a day that goes by that we don't say "Why did we wait so long!" We can't imagine life with out the convenience of the accessible van. It has made travel with our daughter more enjoyable for our family but especially for her. Seeing her smile while looking out of the windows during her first ride was priceless. We are very happy with the channel style van....makes parking very easy. We would highly recommend AMS Vans. Staff was great to work with starting with our initial inquiry, the purchasing process and the delivery to our home.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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