Thank you for helping us when we needed it. The 2001 Town and Country has been a God sent. We have had to put a lot of money into it but one that old you can expect some repairs. It is in good shape now. Thanks again.11-26-2015
It was a pleasure dealing with your company from beginning to end. From the start all the information I received was immediate and accurate. Every question I had was answered in full and was followed up ensuring I was completely satisfied and understood the response.
When the Van was being shipped I was kept in the loop on every action being taken. The gentleman Walter who delivered the Van was extremely pleasant and genuinely pleased to perform his job with enthusiasm and a sincere desire to provide any information beyond just a casual "going over" the operation of the Van. He was adamant that he was going to take as much time as we needed and wasn't going to leave until he was satisfied that we were educated on the Van's operation.
The Van was more than we expected. Although the Van had 17,000 miles on the odometer, it was immaculate in side and out. The engine checked out just fine and all interior options functioned as they should have. Being a Muscle Car builder that sells at the major auctions such as Barrett-Jackson, Mecum, etc., I was seriously impressed with every aspect of the Van's condition.
I understand that your business is somewhat bittersweet. Your Staff handled every aspectfrom the identification of our needs to the deliverywith a sincere sensitivity to our situation which comforted us more than you know.
Thank you for every thing you have helped us with. If there is any reason in the future that we can lead someone in a similar situation to consider a Handicap Van, you can be assured your Company will be the only one we will recommend.
I looked to a local dealership for help in locating a much-needed van for my brother. In fact, the man I contacted has been known to our family for many years. After saying he would look, I have not heard from him as yet.
I did what I often do now, I looked to the computer and found AMS Vans. I had not known any of these people at all, yet they became personally interested in my quest to find the right van. I received quick responses to my questions and all the help I needed to settle on the right van for our needs. From the earliest contact with the capable people at AMS Vans through the time it was delivered to my door, everything they told me they did. It was a very smooth and happy experience.
Now, my wheelchair-bound brother can go inside and outside of town at our convenience. Prior to purchasing the van, there was no good way to move him from point A to point B. If he went to the E.R., he had to go by ambulance. He feels much better about himself and his ease of travel because he has his own wheels now!
I mean it, Jill. My daughter and I are really enjoying driving him around, now.
Just a short note to let you know my husband and I LOVE our minivan!
It has given us our freedom back. Never having made such a major purchase out of state, I was very nervous. You and AMS Vans made the entire process so easy. I would recommend AMS Vans to anyone. The conversion kit is absolutely wonderful! And so easy to use. Again, thank you for a totally wonderful experience.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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