Thanks so much for taking care of us. We love the van and have really enjoyed having it - it has been a life saver. I would love to be able to send you some referrals.I will keep my ears open and hopefully I can send you some referrals in the future. You were all wonderful to work with and we really appreciated that.
I spoke with you last week after my wife and daughter were involved in an automobile accident in our ChryslerAMS van. Thanks for your help getting conversion cost to the insurance adjuster. We are awaiting payment for the loss.
I told you I would send you some pictures of the van and here they are. Tammie was driving around 40mph when a '91 Buick Park Ave tried to turn left in front of her. It was basically a head on collision and the other driver was charged with failure to yield. My daughter was injured in the accident because the back of her wheelchair separated from the frame and she was pitched forward at the waist breaking her hip. The van and the straps securing the wheelchair performed perfectly though and prevented much more severe injuries to both my wife and daughter.
We had an EZ lock system in the van, but we had not had my daughters newest chair fitted for the system so the chair was strapped down instead. The wreck took out the electrical system in the van, the EMT's were able to lower the ramp manually and get my daughter and her chair out of the van after accessing her injuries.
I will be contacting you soon to talk about a replacement van once we have settled with the insurance company.
Thanks Norm and Wayne for helping my son receive his wheelchair van. Norm you were a big help with all the questions I had. Know my son wears a big smile and his mother has a little bit more peace in her heart. Wayne thank you for shipping the van way ahead of schedule.
Thank You AMS Vans for your courteous and prompt customer service. We love our side conversion. Now its possible to get my husband to dialysis and doctors appointments, without depending on and waiting for public transportation. What a stress relief. Your prices also beat others hands down. I am very pleased with the results. I am telling everyone with a disabled loved one about AMS.
Testimonial | Review - Handicap Van Buyer Loretta J Is Happy with Her Handicap Van Purchase in Dandridge, TN
I was somewhat skeptical about buying a van I had never driven or seen.
My mom worried it would arrive with no wheels or something other than what it seemed. All I can say is "WOW". The van is GREAT, and it had all four wheels. I am very pleased with my van. My son is 15 and has Muscular Dystrophy and has to be in a wheelchair. He had a 1996 van with a lift. He hated it because it lifted him up in the air which drew attention from others looking on. He loves this van because he just quietly drives up the ramp and is inside safe and unseen. For that I am grateful for this beautiful van and all who helped in putting a smile on my sons face. Jill was wonderful and so were the two gentlemen who delivered it to Tennessee. I would encourage anyone needing a wheelchair van to call AMS. They are wonderful!!! Thank you Jill Rowe.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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