Doug brought us the van right on time this morning. We took a drive neighborhoods and hwy and fit both chairs in the center portion of the van which was a terrific surprise...no front seat removal necessary. We love it and are planning a tour this afternoon!
Maureen said Doug is a really good representative for the company he was fun and informative, making us feel at home in our new van.
We signed the paperwork and gave him the check. Thank you for your assistance in getting us the right van for our needs. If we hear of anyone needing a van we certainly will feel confident in recommending AMS Vans.
Mark Maureen K
Mark Wood at ams vans did a excellent job at taking care of the things I needed. We even had a problem and they took care of it right away. Everything does not always run as smooth as you like and the definition of good service is if you have a problem do they take care of it. Everybody can give good service but if something goes wrong that's when you truly find out. Ams vans mark Wood took care of it.- Tom G.
I just wanted to send a humungous thank you to AMS VANS!!!! You guys rock!!! Before we got this van we had a regular van and my brother was using a regular wheelchair. We had to wheel him to the front passenger seat and transfer him from wheelchair to the passenger seat every time we were going out. That was hard on us to lift him to be seated. Since then, within the past 8 months my brother learned to use a power chair, but no vehicle to transport him in. Thanks to AMS VANS we were able to get a converted van with remote side entrances and a remote ramp!!! Man, what a huge difference this makes to take him out and about!! The van was delivered from Georgia to Waco, Texas, in one piece and the person who delivered the van took his time to show me all the good stuff the van had to offer and the safety of having one these vans. The van was completely clean and ready to go. You guys totally helped and now we don't think twice to go visit friends, family, doctor appointments and grocery store, etc. When you have a loved one to take care of and want to enjoy quality time with that person, call AMS VANS and let them make life easier for you and the person that you care for and needs you.
I spoke with you last week after my wife and daughter were involved in an automobile accident in our ChryslerAMS van. Thanks for your help getting conversion cost to the insurance adjuster. We are awaiting payment for the loss.
I told you I would send you some pictures of the van and here they are. Tammie was driving around 40mph when a '91 Buick Park Ave tried to turn left in front of her. It was basically a head on collision and the other driver was charged with failure to yield. My daughter was injured in the accident because the back of her wheelchair separated from the frame and she was pitched forward at the waist breaking her hip. The van and the straps securing the wheelchair performed perfectly though and prevented much more severe injuries to both my wife and daughter.
We had an EZ lock system in the van, but we had not had my daughters newest chair fitted for the system so the chair was strapped down instead. The wreck took out the electrical system in the van, the EMT's were able to lower the ramp manually and get my daughter and her chair out of the van after accessing her injuries.
I will be contacting you soon to talk about a replacement van once we have settled with the insurance company.
My wife loves it!!! She loves riding up front and how much smoother our AMS vans rides compared to our old full-size van. I enjoy the handling and the fuel efficiency. We were a little nervous about driving four hours to look at and purchase a van, but everyone at AMS treated us great and made us feel at home. I have no reservations in recommending AMS Vans to anyone. We got a great vehicle at a great price.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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