Our experience with AMS Vans has been great. With our situation with wanting to have the van ready when Daddy comes home from the hospital, we were in a time crunch. You alldid your best to find the right van for uswithin our budget thatyou couldget ready for us shortnotice. Everything workedout great for us.Everything from the communication, sale, paperwork,and pickup went well. Thank you all so much. Mama and Daddy love the van and we cannot wait to get Daddy home so he can enjoy his independence again.
I just wanted to let you all know that my Van was delivered today and I fell in love with it immediately. It is very nice inside and out. I love the doors and ramp. This will make is so easy for my husband and I to go places and do things now without assistance. We had been relying on other people to go along with us to help lift him in and out. This will make our life so much better.
I was so pleasantly surprised at how easy it was to purchase this Van. I had watched online for approximately 3 months and every time I would make my decision to purchase the Van of my choice it was gone. The credit union that I purchased my Van through was very helpful and took care of all the paperwork. It was easy as one, two, three! I am happy with the quality and the delivery service was great! I can't speak more highly of this experience than to say it was WONDERFUL!
Thanks again to all and I know we will get lots of use and enjoy our new acquisition.
Janeth and Bill K
Lees Summit, MO
I purchased my van from AMS in 2010. Over the past several years their customer service has been excellent. About a month ago I had an accident and needed some body work done. I called AMS and we set up a date I would drop it off. Although it took a few days longer than expected it was well worth the wait. They went above and beyond, like replacing my windshield just because it was cracked and giving my van a complete detail. I am so pleased. I will definitely be purchasing my next vehicle from them.
Good afternoon Scott first let me tell you how happy my parents are with the van. After 18 months of being home bound without ADEQUATE transportation the van is very liberating for them. They no longer have to wait for transportation but can go at anytime thank you AMS for the service you provide. Thank you Mr. THOMAS for working with me and for the quality customer service you provided. Have a blessed afternoon.
Doug brought us the van right on time this morning.
We took a drive (neighborhoods and hwy) and fit both chairs in the center portion of the van which was a terrific surprise...no front seat removal necessary. We love it and are planning a tour this afternoon!
Maureen said Doug is a really good representative for the company; he was fun and informative, making us feel at home in our new van.
We signed the paperwork and gave him the check. Thank you for your assistance in getting us the right van for our needs. If we hear of anyone needing a van we certainly will feel confident in recommending AMS Vans.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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