I've had my van that I bought from AMS Vans for 10 years. I have 211,000 miles on it and it's still holding up very well. I have been to a lot of Expos but to me nobody beats AMS Vans as far as quality and price. Next time I need a van it will be from AMS Vans. I love the new location in Tucker GA. It looks like your normal dealership. The staff is excellent. Daniel, from the service department, is friendly, knowledgeable and has excellent customer service. I'll see you guys when I get ready to buy another one.
AMS Vans was a learning experience for me. I have a special needs daughter and I embarked on a journey to purchase a handicapped accessible van for her. I knew absolutely nothing. Patience should precede the company's name as extreme care and attention to detail were seen throughout this process. As much as I love my brand new van, I love Dave and Ginger for educating me about my van and providing the highest customer-centric experience anyone could ever expect. There are no words that can express appropriately my gratitude to AMS Vans and especially to Dave Ginger for the outstanding customer service and exceeding my expectations. You're number 1 in my book. Thanks!
I wanted to drop you a quick note to thank you for all of your help in researching, finding and delivering a wheelchair accessible van to my parents. My fathers recent stroke necessitated the need for a new form of transportation. Wheelchair accessible vehicles are something I have no experience with and I didnt even know what questions needed to be asked. You were very patient with me in explaining what features to look for and how it all works. Even giving us a fair trade in price for my fathers truck was so helpful while we worked through this transition in his life.
The van was delivered yesterday and my family was very pleased. The driver that delivered the van was very personable and professional. He patiently showed my family all of the features AMS Vans installed into the vehicle.
Having a quality and affordable wheelchair accessible van will allow my father the ability to see his doctor, go to rehabilitation as well as the ability to go to church and other personal events. Being able to leave the house is certain to improve his morale and help bring his life closer to the way it was before his stroke. I am very pleased with our decision to use AMS Vans.
A very sincere, Thank You!
Testimonial | Review - Handicap Van Buyer Mike W Is Happy with His Handicap Van Purchase in Chesapeake, VA
The AMS van has opened new door to me, and it’s wonderful not having to rely on a transportation service to get me around. The first evening we had the van we went out to dinner, something we hadn’t had the opportunity to do for a couple months.
The only issue we have discovered in the van is either the wheels are out of balance or the tires are out of round.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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