Buying my van from AMS was easy. Diana was only a phone call away throughout the entire process and went over and above what you would normally expect from a salesperson. Her recommendation for financing provided a competitive rate, the van was as advertised and runs great, and the work for the conversion was exceptional. I wish my family would have known about these conversions before we bought our first van. I am proud to show off this van to my friends and family and would be happy to show this van to anyone in the central Maryland area who would be interested in seeing the work AMS does. Buying online was easy and I would not hesitate to buy another conversion from AMS should I need another van in the future.
AMS Vans was easy to work with! They made an effort to connect with us, helped us research what was best for our family and made this whole process easy! We didn't have to go anywhere, the van was delivered to to us! We have had the van for a week and what a difference it has made. We don't have to lift our son into a car anymore, the lift is easy to use and we can wheel the chair right into the van. The chair fits great in the van and we have space to pack other things. Going out isn't the hassle it use to be. We are so pleased with the van. Thank you AMS Vans!
If any one out there is looking for a handicap van then you need to go with AMS Vans. My experience was great they were very helpful and they did what they said they would do. I live in Tennessee and they delivered it right to my door. Everyone that I spoke to was very helpful and friendly. The van has worked out very well.
Happy Customer in Tennessee,
I spoke with you last week after my wife and daughter were involved in an automobile accident in our ChryslerAMS van. Thanks for your help getting conversion cost to the insurance adjuster. We are awaiting payment for the loss.
I told you I would send you some pictures of the van and here they are. Tammie was driving around 40mph when a '91 Buick Park Ave tried to turn left in front of her. It was basically a head on collision and the other driver was charged with failure to yield. My daughter was injured in the accident because the back of her wheelchair separated from the frame and she was pitched forward at the waist breaking her hip. The van and the straps securing the wheelchair performed perfectly though and prevented much more severe injuries to both my wife and daughter.
We had an EZ lock system in the van, but we had not had my daughters newest chair fitted for the system so the chair was strapped down instead. The wreck took out the electrical system in the van, the EMT's were able to lower the ramp manually and get my daughter and her chair out of the van after accessing her injuries.
I will be contacting you soon to talk about a replacement van once we have settled with the insurance company.
Portsmouth Virginia Handicap Van Testimonial from Jim S
!! That sums up our experience both with you and the entire AMS Team. Having run a public water utility that served 120,000 people for over 25 years I know about good customer service, and AMS excels and exceeds all expectations. Whatever doubts we had about buying such a specialized vehicle "over the net"and from out of state vanished with your caring, person-centered approach. Paul was great on delivery, and he took the extra time to explain everything in detail. This was the most pleasurable buying experience I've ever had. Would I recommend AMS to others - that is an unqualified YES - use me as a reference and have potential customers contact me directly.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
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