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Lisa K | East Moline, IL

I recently purchased a 2013 Dodge Caravan from AMS Vans. I accidentally called Ams by mistake. My mother is paralyzed and I have an old 1990 Chevy Z220 handicap accessible van and I was having problems with the electrical ramp and doors. When I called Ams I thought I was calling to a local place in Davenport, Iowa. Well, Todd being the wonderful person he is informed me they were based out of Georgia, but that they deliver conversion vans all over. First , of all I wasn't looking for a new fan because I thought we could not afford it. I must share some things about myself. I am very inpatient, and I never stay on the phone for sale pitches. I believe I was a little rude to Todd at first, but he never showed any irritation or frustration with me. I am a very hard person to convince to buy something over the phone, especially not a new 2013 conversion van. Todd was very patient courteous, and listen to me rant a few times, but he never gave up. He exhibited a lot of compassion, and patience and he wasn't like the other pushy salesperson at the dealership. Todd was literally on the phone with us about 1 12 hours. Answering every question I through at him. The biggest problem I had was accepting a new van just off pictures on the website. He actually was certain that I would like the van and would not return it. Of, course my negative thinking was unsure how he could be so sure. We provided my mother's wheelchair measurements, and gave them to him. After all of this, then there was finanancing. OH NO!!!! I just knew we wouldn't qualify and he was certain we were, and low and behold we did qualify. I've walked away from a lot of salespeople dt their attitude or mine. I don't know how Todd didn't just say forget it, and drop the sale, but he did not. We had problems with our fed ex service delivering contract to the wrong address, and Brian immediately sent them out the next day. They promised us the van by the weekend, and I thought because of the paper delay we wouldn't get it. They didn't have rm on a flat bed for the weekend, but asked us if we would mind if the extra miles were on van, but that they would drive it down to us. I was amazed at how concerned everyone was at AMS VANS, and they were all about our family needs. Never, did I feel like it was a pushed commission sale or about the money. The family at AMS really are caring, compassionate, personable people. When the driver pulled up in our driveway, I didn't think it was our van. It looked beautiful, and it didn't stand out as a handicapped van. My mother was so surprised. She got to ride in style to a concert, and I have been able to transport her everywhere. We go on shopping outings, and drive back forth 2 hours to Peoria, IL for her wound treatment. Receiving this van was a blessing from God. It has made a tremendous improvement in my mother's quality of life. She is now able to go anywhere she want's. The funny thing is now my mom says to my wife and I," Yall better keep my van clean. I'm not playing. I want my luxury Van to remain just that." LOL!!!! My family would like to think all of the family for making the greatest change in our family. Rest assure we will be back in a few years to trade this one in for a newer model. Your Life Time Customers. Sincerely, Keena and Lisa Kelley. East-Moline, IL

Lisa K

Wheelchair Accessible Vans

Considering shopping with AMS Vans? Check out just a few of our weekly special deals on New/Used and Used/Used Vans!

2017 Handicap Van for Sale - 2017 Dodge Grand Caravan SXT Wheelchair Accessible Van VIN: 2C4RDGCG4HR692696

Dodge Grand Caravan SXT
AMS Vans Legend II Conversion

$34,999 $35,999


  • Stock #: 692696
  • Mileage: 50,737 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Backup Camera, Bluetooth, Leather, 3YR/36K Conv Wrty, Remote Start, Driver Pwr. Seat Base, Kneeling, Lowered Floor
2017 Handicap Van for Sale - 2017 Dodge Grand Caravan SXT Wheelchair Accessible Van VIN: 2c4rdgcg6hr737931

Dodge Grand Caravan SXT
AMS Vans Legend II Conversion

$34,999 $35,999


  • Stock #: 737931
  • Mileage: 51,143 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Backup Camera, Bluetooth, Leather, 3YR/36K Conv Wrty, Remote Start, Driver Pwr. Seat Base, Kneeling, Lowered Floor
2017 Handicap Van for Sale - 2017 Dodge Grand Caravan SXT Wheelchair Accessible Van VIN: 2C4RDGCG3HR581377

Dodge Grand Caravan SXT
AMS Vans Legend II Conversion

$35,999 $36,999


  • Stock #: 581377
  • Mileage: 48,963 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Bluetooth, Leather, 3YR/36K Conv Wrty, Remote Start, Driver Pwr. Seat Base, Kneeling, Lowered Floor
Wheelchair van exterior and interior quality inspection

Vehicle Exterior


Exterior Appearance Inspection

  • Panel alignment/fit
  • Headlamp, taillamp/lens condition
  • Windshield/glass condition
  • Paint chips and scratches
  • Body damage/dents/dings
  • Trim and moldings

Vehicle Identification

  • In place and matching
  • Inspect certification label (federal requirement)
  • Check VIN label to paperwork
  • Check for non-completed recalls

Exterior Lights Function Properly and Illuminate as Designed

  • Headlights hi/low (including aim)
  • Parking lights/fog lights
  • License plate lights
  • Side marker lights
  • Tail lights / backup lights
  • Turn signal and cornering lights
  • Brake and high-mount stoplights
  • Emergency Flashers

Keys

  • Vehicle has 2 master key with remote entry (if applicable) and 2 valet key, flat key
  • Programmed to immobilizer

Door Lock System

  • Door opens/closes smoothly using interior and exterior door handles
  • Doors cannot be opened when lock button is in lock position
  • 2-turn unlock feature functions properly
  • Remote entry system operates properly
  • Theft-deterrent system functions properly
  • Child safety locks
  • Wireless door lock operation

Vehicle Interior


Interior Appearance Inspection

  • Seats: front/rear
  • Steering wheel/airbags
  • Armrests/door handles
  • Lower door and sill plates
  • Gearshift selection handle
  • Radio/AC control markings
  • Headliners/sun visors

Seat Belts

  • Extend/retract smoothly
  • Free of twists, cuts or signs of wear
  • Buckles lock securely

Seat Operation

  • Lumbar support operation
  • Memory control operates properly*
  • Headrest functions properly
  • Heaters function properly*
  • Seat cushion angle and height adjustment
  • Seatback angle adjustment

Power Windows / Locks

  • Function Properly

Trunk/Fuel Lid Release

  • Functions Properly (interior)

Glove Compartment

  • Contains portfolio, owner's manual, supplement

Steering Wheel

  • Tilt/telescopic functionability
  • Horn functions properly
  • Steering wheel controls
  • Steering wheel locks
  • Warning chime (key in -- door open)

Windshield Wiper

  • Functions in hi/low/intermittent
  • Wiper blades clean properly
  • Rain sensing wipers*

Dashboard Lights Illuminate as Designed

  • Turn signal: left/right
  • High beam indicator
  • Emergency flashers
  • Instrument panel control knob
  • Waring lights: oil pressure, brake, fuel, charge, seatbelt, open door, engine check, rear light failure, ABS, SRS
  • Check operation of guages

Rear Defogger

  • Functions properly

Air Conditioner / Heater

  • Climate control system functions properly for both heating and cooling

Interior Lights

  • Dome/map/vanity mirror/courtesy lamps/foot function properly

Audio/Navigation System

  • Power/volume switch functions properly
  • Preset station indicator
  • Cassette/CD function (scan, seek, rewind, fast forward) operates properly
  • Navigation system operates properly*
  • Speakers sound clear
  • CD cartridge (if applicable)

Sunroof

  • Tilt/slide operates properly

Clock/Cigarette Lighters/Ashtray/Cupholders

  • Function properly

Outside/Inside Rearview Mirrors

  • Power controls function properly

Luggage Compartment


Luggage Compartment

  • Spare tire size, sidewall condition, tread depth and air pressure
  • Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
  • Manual fuel lid release operates

Under The Hood


Engine Hood Release

  • Interior release operates properly

The Following Fluid Levels Meet Industry Standard

  • Engine oil replaced and proper level
  • Automatic transmission fluid level
  • Brake fluid level
  • Power steering fluid level
  • Engine coolant fluid level
  • Washer fluid level

Engine Mechanical

  • Excessive fuel pump noise
  • Cooling system (radiator, overflow tank, hoses, coolant level)
  • Water pump (noise/leaks)
  • Air filter (replace as necessary)
  • Inspect oil for contaminants
  • Engine noise (knocks, rattles)
  • Transmission noise (whines, clunks)
  • Belts (wear or damage)
  • Check engine diagnostics

Battery

  • No damage or leakage and proper group size/amp rating
  • Tests to standards

Engine Fans

  • Function properly

Under the Vehicle

Tires (Minimum tread depth 5/32")

  • FL: _______/32"
  • RL: _______/32"
  • FR: _______/32"
  • RR: _______/32"
  • Sidewall condition
  • Proper size, type and match
  • Tire pressure

Wheels

  • Condition/size/fit
  • Check wheel lug-nut torque

Brake Inspection (Minimum 6mm of pad material required)

  • FL: _______mm
  • RL: _______mm
  • FR: _______mm
  • RR: _______mm
  • Rotors show no signs of excessive wear, warpage or heat damage
  • Calipers, lines, and hoses show no sign of excessive wear or leakage
  • Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage

Chassis Inspection (No sign of damage or excessive wear)

  • Frame rails and floor pan
  • Subframe
  • Engine mounts and oil pan for leaks
  • Brake lines and couplings
  • Transmission case/pan for leaks
  • Drive shaft boots and CV joints
  • Fuel lines, fuel tank, hoses and protectors
  • Steering rack, linkage, bushings, control arms and dust boots
  • Differential assembly, drive shaft and related components
  • Exhaust system (including leakage)
  • Transmission mounts
  • Tie rods, ball joints, idler arm
  • Catalytic converter
  • Struts/shocks for operation/leaks

Under Vehicle Fluid Levels

  • Differential lubricant level -- check for contaminants

Road Test (Vehicle Operation)


Engine

  • Start-up
  • Idles normally
  • While driving, engine performs normally
  • Starter system operates normally
  • Shift Lock

Brakes

  • Brake and parking brake function normally
  • Brake and clutch pedal height, free play and travel meet specs.

Indicator Lights

  • No warning lights illuminate during road test

Transmission

  • T/M shifts properly (both power/normal mode)
  • TRAC/VSC and ECT control functions and indicator lights function properly

Steering/Suspension

  • Steering operation is normal
  • Off-center psecifications meet standards
  • Handling, straight-line operations

Cruise Control

  • Functions properly

Noise or Vibration

  • None present

Squeaks or Rattles

  • None present

* -- If Applicable

Service Guarantee

AMS Vans promises to deliver the best wheelchair accessible van available on the market today..... simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.

With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide, our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!

Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.

AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.

Contact AMS Vans



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