Mark Wood at ams vans did a excellent job at taking care of the things I needed. We even had a problem and they took care of it right away. Everything does not always run as smooth as you like and the definition of good service is if you have a problem do
March 2, 2009
I just noticed the letter I wrote you in Jan. still has not went out in my e-mail. And I seemed to delegate it as I tried to move it to copy it, to send to you.
Well we are really enjoying our van I wish we had put the easy l
Good morning, Diana-
Just wanted to let you know that Doug was great and very professional when he delivered the van this morning. He upheld the high level of customer service that you provided me. At this point, I am very pleased with the van. We will b
Our van is doing good we are very happy with it. I love it so perfect for Everett with his scooter - in and out easily with no problem except we need to learn tying down the scooter in proper way. We'll be fine. I notice we miss a manual book that is not in the glove compartment. Hope we find one somewhere maybe at a wrecking yard.
Bob is in NY on business since Saturday and I will fly today join him for a few days. We'll be home late Tuesday night, on the 12th.
I got Farmers Insurance policy covered our van and deleted Passat. I hope they have send a copy to Carol.
Thanks so much for everything and your patience with me in communication by e-mailing only. I was kinda worried about how to communicate with Doug but a friend of mine just happened to be at my house at the right time to help interpreting in sign language for me.
I suppose Doug has told you about it.
I'll send you some pictures by e-mail of Everett with our van one day.
Salt Lake City, UT
P.S. AMS Vans is a good name reasonable! Thank you.
Wheelchair Accessible Vans
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Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
Thank you for your submission. An AMS Vans mobility consultant will contact you as soon as possible.
Get Financing for Purchase or Leasing
AMS Vans is an automotive dealership for people who need an affordable accessible vehicle and financing options. If you have bad credit, low credit, no credit or have been turned down in the past due to bankruptcy, we can help you get a car loan through a special finance lender.
We advise calling first for details at 1-800-775-8267. Otherwise, click the link below to start the credit application.