This letter is long overdue... I was so afraid to write it right away because I was sure, "The wheelchair van that I purchased was too good to be true." I was sure, I would find some horrible hidden defect, so I thought I should wait a few months. Nothing
Thank you for your Thanksgiving wishes. I hope all of you that work with Ams has a great Thanksgiving and a very Merry Christmas!! Let us all remember our country in our thoughts and prayers.
Our AMS Van was delivered promptly as promised and we have been very pleased with it. The driver - James - was very knowledgeable and took his time demonstrating everything and answering questions although he still had a long way to go to his next deliver
I bought the '05 montana from you, and I just wanted to say thank you SO MUCH for everything you have done! You have gone above and beyond what any dealer I have ever dealt with has done! I feel the Lord had his hand in this transaction! We first looked at your van online autotrader a month or two prior to us getting it. The fact that it was still available when we were able to get it after selling our car for starters. Then we looked at a town and country just before your van and that went south very quickly the supposily christian people I dealt with seemed anything but! to say the least. The van went from being available for 13,000 to me going to look at it and it being sold to a wholesaler... from under me. Then they were going to look for something for me then they got the van back which seemed very suspicious.... Then we drove it and then the pressure really started and the price went to 13,900 I asked to see the carfax because the entire carpet 20,000 miles was repainted yes carpet painted! And the manager proceeded to tell me he made the decision for me that I did not want it... They had another buyer at another location that wanted the van I assume for more money which is why he made the decision for me again selling it from under me. He actually took the key out of my hand and told me that can you believe that I surely could not! After all that it was clear to me the Lord was closing that door. Needless to say I would not recomend anyone to go there ever! By the way it was Gilleand Mitsubishi in Dothan, AL. Sorry this was so long. But Thanks again for everything! I know the Lord will bless you and your company!
Gregory Phelps T
Wheelchair Accessible Vans
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Freightliner Sprinter 2500 AMS Sprinter Rear or Side Conversion
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
Thank you for your submission. An AMS Vans mobility consultant will contact you as soon as possible.
Get Financing for Purchase or Leasing
AMS Vans is an automotive dealership for people who need an affordable accessible vehicle and financing options. If you have bad credit, low credit, no credit or have been turned down in the past due to bankruptcy, we can help you get a car loan through a special finance lender.
We advise calling first for details at 1-800-775-8267. Otherwise, click the link below to start the credit application.