I would be happy to share our experience with you. In a word, the entire experience was excellent! As you pointed out, like many others I was a bit skeptical about the idea of buying a van off a website and out of the state. However from the in
We have had a very positive experience in dealing with AMS Vans, not only are we pleased with our Van, but we were very impressed with the quality of service that was provided, great people. They made every effort to insure that we understood everything..
Great people to do business with from the start to the end. Tamara Holland, my sales rep, was very helpful and quick in answering all my questions and everything she promised about the deal happened precisely. I would definitely recommend AMS Vans over an
Payton, Mark and the staff of AMS have been absolutely AMAZING to work with and I would recommend them to to anyone in need of a modified vehicle! Despite the fact that we live on the complete opposite end of town Cypress they have made the process as easy as anyone could expect. They came out and picked up our van for delivery to their shop for modification. They came back to our home to pick up our old van trade in and so they could measure the new van and swap out the EZ lock system and even gave us a free loaner until they could bring back our completed van the following day. Any issue they have handled quickly with great service. Their pricing is much better than their competitors and the fit and finish on the AMS modifications is very clean and nice looking. They even alerted me to a process for getting a refund from the government for the Sales Tax paid on the new van and walked me through the process about 2,000 that will come back to us. Their service has been spectacular - we are huge fans of AMS!
Wheelchair Accessible Vans
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Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
Thank you for your submission. An AMS Vans mobility consultant will contact you as soon as possible.
Get Financing for Purchase or Leasing
AMS Vans is an automotive dealership for people who need an affordable accessible vehicle and financing options. If you have bad credit, low credit, no credit or have been turned down in the past due to bankruptcy, we can help you get a car loan through a special finance lender.
We advise calling first for details at 1-800-775-8267. Otherwise, click the link below to start the credit application.