I don't write testimonials very often but I had to take the time to thank AMS Vans for their great work and you personally for all you did to assist me in the purchase of my side entry conversion van.
When I first contacted you from here in Colorado I ha
This letter is long overdue... I was so afraid to write it right away because I was sure, "The wheelchair van that I purchased was too good to be true." I was sure, I would find some horrible hidden defect, so I thought I should wait a few months. Nothing
Just a note to let you guys know we made it home just fine. We left Missouri in snow and got back in the rain on Sunday night. We woke up this morning to three inches of snow and near white-out conditions and the snow is still coming down. I work at AutoZ
Dear Roy and the AMS Van family,
Donn and I would like to thank you for your assistance with our new AMS van purchase. We couldn't be happier with the van and the wonderful service we recevied from everybody at AMS. Roy, you were a delight to work with a
This Chrysler Pacifica was ordered over two months ago to accommodate an individual confined to a wheelchair due to ALS. Shortly after taking delivery of the vehicle, the individual passed-away from related complications. The vehicle has been stored inside, free from the elements, and currently has fewer than 100 miles on it. This Chrysler Pacifica is a Touring Plus model; it is beautiful and well-equipped as evident in the attached photos. Key Safety and Technology equipment includes Parkview Rear Back-Up Camera, Lane Departure Warning, Remote Keyless Entry, Ready-Alert Braking, Smart Brake, Integrated Voice Command with Bluetooth, Power Liftgate, Power Sliding Side Doors and LED Tail Lamps. Additionally, this vehicle is equipped with a Customer Preferred Package which includes 18" Aluminum Wheels, Uconnect Navigation with an 8.4" Display Screen, GPS Navigation and Hi-Def Radio. This vehicle has a VMI Northstar conversion consisting of a full-power lowered floor conversion side entry with in-floor ramp, sure deploy back-up system, retractable tie-downs and a back-up battery system including jumper switch. Additionally, the vehicle is equipped with a crash-tested Q'Straint (QLK-150) automatic Wheelchair Docking System (removable) and a 1600 watt power inverter providing convenient access to a plug-in power source.
Bluetooth Navigation System Backup Camera Power Sliding Side Doors
Driver's Seat Removable
Passenger's Seat Removable
* All wheelchair accessible classified ad vehicles have the remaining vehicle and handicap conversion warranty when applicable.
Climate control system functions properly for both heating and cooling
Dome/map/vanity mirror/courtesy lamps/foot function properly
Power/volume switch functions properly
Preset station indicator
Cassette/CD function (scan, seek, rewind, fast forward) operates properly
Navigation system operates properly*
Speakers sound clear
CD cartridge (if applicable)
Tilt/slide operates properly
Outside/Inside Rearview Mirrors
Power controls function properly
Spare tire size, sidewall condition, tread depth and air pressure
Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
Manual fuel lid release operates
Under The Hood
Engine Hood Release
Interior release operates properly
The Following Fluid Levels Meet Industry Standard
Engine oil replaced and proper level
Automatic transmission fluid level
Brake fluid level
Power steering fluid level
Engine coolant fluid level
Washer fluid level
Excessive fuel pump noise
Cooling system (radiator, overflow tank, hoses, coolant level)
Water pump (noise/leaks)
Air filter (replace as necessary)
Inspect oil for contaminants
Engine noise (knocks, rattles)
Transmission noise (whines, clunks)
Belts (wear or damage)
Check engine diagnostics
No damage or leakage and proper group size/amp rating
Tests to standards
Under the Vehicle
Tires (Minimum tread depth 5/32")
Proper size, type and match
Check wheel lug-nut torque
Brake Inspection (Minimum 6mm of pad material required)
Rotors show no signs of excessive wear, warpage or heat damage
Calipers, lines, and hoses show no sign of excessive wear or leakage
Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage
Chassis Inspection (No sign of damage or excessive wear)
Frame rails and floor pan
Engine mounts and oil pan for leaks
Brake lines and couplings
Transmission case/pan for leaks
Drive shaft boots and CV joints
Fuel lines, fuel tank, hoses and protectors
Steering rack, linkage, bushings, control arms and dust boots
Differential assembly, drive shaft and related components
Exhaust system (including leakage)
Tie rods, ball joints, idler arm
Struts/shocks for operation/leaks
Under Vehicle Fluid Levels
Differential lubricant level -- check for contaminants
Road Test (Vehicle Operation)
While driving, engine performs normally
Starter system operates normally
Brake and parking brake function normally
Brake and clutch pedal height, free play and travel meet specs.
No warning lights illuminate during road test
T/M shifts properly (both power/normal mode)
TRAC/VSC and ECT control functions and indicator lights function properly
Steering operation is normal
Off-center psecifications meet standards
Handling, straight-line operations
Noise or Vibration
Squeaks or Rattles
* -- If Applicable
AMS Vans promises to deliver the best wheelchair accessible van available on the market today.....
simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.
With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide,
our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!
Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.
AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.
Contact AMS Vans
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