Wheelchair Accessible Van Rental F.A.Q.

Exterior Appearance Inspection

• Panel alignment/fit
• Headlamp, taillamp/lens condition
• Windshield/glass condition
• Paint chips and scratches
• Body damage/dents/dings
• Trim and moldings

Vehicle Identification

• In place and matching
• Inspect certification label (federal requirement)
• Check VIN label to paperwork
• Check for non-completed recalls

Exterior Lights Function Properly and Illuminate as Designed

• Headlights hi/low (including aim)
• Parking lights/fog lights
• License plate lights
• Side marker lights
• Tail lights / backup lights
• Turn signal and cornering lights
• Brake and high-mount stoplights
• Emergency Flashers

Keys

• Vehicle has 2 master key with remote entry (if applicable) and 2 valet key, flat key
• Programmed to immobilizer

Door Lock System

• Door opens/closes smoothly using interior and exterior door handles
• Doors cannot be opened when lock button is in lock position
• 2-turn unlock feature functions properly
• Remote entry system operates properly
• Theft-deterrent system functions properly
• Child safety locks
• Wireless door lock operation

Interior Appearance Inspection

• Seats: front/rear
• Steering wheel/airbags
• Armrests/door handles
• Lower door and sill plates
• Gearshift selection handle
• Radio/AC control markings
• Headliners/sun visors

Seat Belts

• Extend/retract smoothly
• Free of twists, cuts or signs of wear
• Buckles lock securely

Seat Operation

• Lumbar support operation
• Memory control operates properly*
• Headrest functions properly
• Heaters function properly*
• Seat cushion angle and height adjustment
• Seatback angle adjustment

Power Windows / Locks

• Function Properly

Trunk/Fuel Lid Release

• Functions Properly (interior)

Glove Compartment

• Contains portfolio, owner's manual, supplement

Steering Wheel

• Tilt/telescopic functionability
• Horn functions properly
• Steering wheel controls
• Steering wheel locks
• Warning chime (key in -- door open)

Windshield Wiper

• Functions in hi/low/intermittent
• Wiper blades clean properly
• Rain sensing wipers*

Dashboard Lights Illuminate as Designed

• Turn signal: left/right
• High beam indicator
• Emergency flashers
• Instrument panel control knob
• Waring lights: oil pressure, brake, fuel, charge, seatbelt, open door, engine check, rear light failure, ABS, SRS
• Check operation of guages

Rear Defogger

• Functions properly

Air Conditioner / Heater

• Climate control system functions properly for both heating and cooling

Interior Lights

• Dome/map/vanity mirror/courtesy lamps/foot function properly

Audio/Navigation System

• Power/volume switch functions properly
• Preset station indicator
• Cassette/CD function (scan, seek, rewind, fast forward) operates properly
• Navigation system operates properly*
• Speakers sound clear
• CD cartridge (if applicable)

Sunroof

• Tilt/slide operates properly

Clock/Cigarette Lighters/Ashtray/Cupholders

• Function properly

Outside/Inside Rearview Mirrors

• Power controls function properly

Luggage Compartment

• Spare tire size, sidewall condition, tread depth and air pressure
• Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
• Manual fuel lid release operates

Engine Hood Release

• Interior release operates properly

The Following Fluid Levels Meet Industry Standard

• Engine oil replaced and proper level
• Automatic transmission fluid level
• Brake fluid level
• Power steering fluid level
• Engine coolant fluid level
• Washer fluid level

Engine Mechanical

• Excessive fuel pump noise
• Cooling system (radiator, overflow tank, hoses, coolant level)
• Water pump (noise/leaks)
• Air filter (replace as necessary)
• Inspect oil for contaminants
• Engine noise (knocks, rattles)
• Transmission noise (whines, clunks)
• Belts (wear or damage)
• Check engine diagnostics

Battery

• No damage or leakage and proper group size/amp rating
• Tests to standards

Engine Fans

• Function properly

Tires (Minimum tread depth 5/32")

• FL: _______/32"
• RL: _______/32"
• FR: _______/32"
• RR: _______/32"
• Sidewall condition
• Proper size, type and match
• Tire pressure

Wheels

• Condition/size/fit
• Check wheel lug-nut torque

Brake Inspection (Minimum 6mm of pad material required)

• FL: _______mm
• RL: _______mm
• FR: _______mm
• RR: _______mm
• Rotors show no signs of excessive wear, warpage or heat damage
• Calipers, lines, and hoses show no sign of excessive wear or leakage
• Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage

Chassis Inspection (No sign of damage or excessive wear)

• Frame rails and floor pan
• Subframe
• Engine mounts and oil pan for leaks
• Brake lines and couplings
• Transmission case/pan for leaks
• Drive shaft boots and CV joints
• Fuel lines, fuel tank, hoses and protectors
• Steering rack, linkage, bushings, control arms and dust boots
• Differential assembly, drive shaft and related components
• Exhaust system (including leakage)
• Transmission mounts
• Tie rods, ball joints, idler arm
• Catalytic converter
• Struts/shocks for operation/leaks

Under Vehicle Fluid Levels

• Differential lubricant level -- check for contaminants

Engine

• Start-up
• Idles normally
• While driving, engine performs normally
• Starter system operates normally
• Shift Lock

Brakes

• Brake and parking brake function normally
• Brake and clutch pedal height, free play and travel meet specs.

Indicator Lights

• No warning lights illuminate during road test

Transmission

• T/M shifts properly (both power/normal mode)
• TRAC/VSC and ECT control functions and indicator lights function properly

Steering/Suspension

• Steering operation is normal
• Off-center psecifications meet standards
• Handling, straight-line operations

Cruise Control

• Functions properly

Noise or Vibration

• None present

Squeaks or Rattles

• None present