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AMS Conversion Warranty Information

Conversion Warranty

New AMS Ramp Conversion: 3 year/ 36,000 mile ramp warranty

Used AMS Ramp Conversion: Any time remaining on the 3 year/36,000 mile ramp warranty

Adaptive Mobility Systems agrees to replace or repair any AMS-modified ramp conversion part that we find to be defective within the applicable warranty period of three (3) years or 36,000 miles. If it is determined that warranty work is needed, AMS will set up an appointment with a certified mechanic or service center within your zip code or city to repair or service your wheelchair ramp or conversion.

New AMS Floor System: 5 year/ 50,000 mile lowered-floor warranty

Used AMS Floor System: Any remaining time on the 5 year/50,000 mile lowered-floor warranty

Adaptive Mobility Systems warrants that the structural metal fabrication performed on the newly installed floor-pan unit will not fail due to rust or corrosion for a period of five (5) years or 50,000 miles (whichever comes first), from date of purchase.

In addition, AMS pays for the warranty work at the time of repair and does not require customers to prepay approved warranty work. AMS handles that for you. Please note that any conversion work done under warranty will only be paid for if completed by Adaptive Mobility Systems or an AMS-approved service center shop, so be sure to call us first at 1(888) 860-2473 before taking your conversion van for warranty work.

Warranty Information

Adaptive Mobility Systems, Inc. Limited Conversion Warranty

Adaptive Mobility Systems, Inc. warrants that the structural metal fabrication we have done on the newly installed floor-pan unit will not fail due to rust or corrosion (See: Warranty Condition) for a period of five (5) years or 50,000 miles (whichever comes first) from the date of initial purchase from Adaptive Mobility Systems, Inc. All other added or substantially modified parts from the conversion are warranted for three (3) years or 36,000 miles (whichever comes first). Adaptive Mobility Systems, Inc. agrees to replace or repair any part which we find to be defective within the applicable warranty period or mileage. Work done under warranty will only be paid for if performed by Adaptive Mobility Systems, Inc. or an Adaptive Mobility Systems, Inc.-approved mechanic. (See: Warranty Procedure)

What Is Not Covered

This warranty shall not apply to parts or workmanship that may become defective due to misuse, neglect, improper maintenance, abuse, accident, or unauthorized repairs. This warranty is not intended to cover any part not modified in the AMS conversion process, any defect or problem that existed in the vehicle prior to conversion, or anything that was covered by the original manufacturer’s warranty, including but not limited to: vehicle frame, engine, transmission, transaxle, restraint systems including seat belts and air bags, brakes, battery, heating systems, air conditioner, tires, ignition systems, electronics, and computer systems. This warranty is not intended to replace or substitute for any other warranty issued by the original manufacturer of the vehicle which has been modified. Adaptive Mobility Systems, Inc. shall not be liable for any incidental or consequential damages resulting from a defective part or workmanship. Without limitation, Adaptive Mobility Systems, Inc. will not be liable for expenses incurred for towing, travel, lodging, meals, vehicle rental, lost wages, or any other expense or inconvenience incurred as a result of loss of use of the vehicle in question or for any other reason. This warranty is exclusive and in lieu of any warranty of merchantability, fitness for a particular purpose, or other warranty quality, whether expressed or implied, and of all other liabilities and obligations on the part of Adaptive Mobility Systems, Inc.

Toll-Free 24-Hour Emergency Nationwide Help Line: 888-860-2473

Need emergency assistance with your new or used handicap accessible van? We're there for you 24 hours a day, 365 days a year. Just call us at 1-888-860-2473. For added safety, our power-ramp systems have a manual override in the rare event of a battery failure, so this should help you if you're stranded inside or outside the vehicle because of power-ramp failure.

Warranty Condition

If the van is driven in areas of heavy snow and/or ice, where salt and sand are spread on the roads, we strongly suggest you have your van undercoated locally with a heavy Ziebart® or equivalent product and inspected annually as a condition of your conversion warranty.

Warranty Procedure

If a warranty claim arises, please follow this process to ensure fast and accurate resolution to your claim:

  • Call the Adaptive Mobility Systems, Inc. warranty department at 1(888)860-2473 and provide the following information:
    1. Your name and phone number
    2. Vehicle identification number
    3. Mileage
    4. A description of the problem
  • After your warranty status is verified, we will recommend and contact an approved repair facility in your area. When warranty work has been completed, we will pay the repair shop directly, so you don’t have to wait for reimbursement. We cannot guarantee payment on any warranty work done without contacting us first. We do allow individuals to work on the van or ramp themselves when desired, but you must contact us prior to working on the vehicle for it to be guaranteed under the warranty guidelines.
  • Bring the vehicle to the approved facility for service. Simple!

Used Wheelchair Vans Not Manufactured by AMS

AMS Vans has used wheelchair accessible vans from VMI, Braun, Rollx and other mobility conversion vehicle manufacturers in our inventory. These pre-owned handicap vans come with the existing warranties for that vehicle, in addition to our outstanding AMS Vans service and 24-hour emergency conversion helpline for as long as you own the wheelchair-accessible van.

For all repair work on AMS wheelchair vans, please call the Adaptive Mobility Systems Inc. warranty department at 1 (888) 860-2473 and provide the following information:

  • Your name and phone number
  • Vehicle identification number
  • Mileage
  • A description of the problem

AMS wheelchair van conversions do not void the original warranties on the unmodified Original Equipment Manufacturer (OEM) parts. The AMS handicap van conversion warranty is separate from the vehicle's warranty.

Wheelchair Accessible Vehicles

2015 Used 2015 Ford Transit Wagon 350 XLT 15 Wheelchair Van

USED Ford Transit Wagon 350 XLT 15
NEW AMS Ford Rear/Side Conversion

$41,495 $41,995


  • Stock #: A58762
  • Mileage: 43,601 Miles
  • Ramp/Lift: Side or Rear Entry Lift
  • Features: Backup Camera, Bluetooth, 3YR/36K Conv Wrty, Parking Sensors, Driver Pwr. Seat Base, ADA Compliant
2011 Used 2011 Volkswagen Routan SE Wheelchair Van

USED Volkswagen Routan SE
NEW AMS Legend Conversion

$29,995 $30,690


  • Stock #: 766798T
  • Mileage: 85,285 Miles
  • Ramp/Lift: Side Entry Bi-Fold Pwr
  • Features: Backup Camera, DVD Player, 3YR/36K Conv Wrty, Driver Pwr. Seat Base
2014 Used 2014 Toyota Sienna LE Wheelchair Van

USED Toyota Sienna LE
NEW Able2Go Genesis Conversion

$41,995 $42,995


  • Stock #: 496159
  • Mileage: 40,343 Miles
  • Ramp/Lift: Side Entry In-Floor Pwr
  • Features: 3YR/36K Conv Wrty, ADA Compliant

Vehicle Exterior


Exterior Appearance Inspection

  • Panel alignment/fit
  • Headlamp, taillamp/lens condition
  • Windshield/glass condition
  • Paint chips and scratches
  • Body damage/dents/dings
  • Trim and moldings

Vehicle Identification

  • In place and matching
  • Inspect certification label (federal requirement)
  • Check VIN label to paperwork
  • Check for non-completed recalls

Exterior Lights Function Properly and Illuminate as Designed

  • Headlights hi/low (including aim)
  • Parking lights/fog lights
  • License plate lights
  • Side marker lights
  • Tail lights / backup lights
  • Turn signal and cornering lights
  • Brake and high-mount stoplights
  • Emergency Flashers

Keys

  • Vehicle has 2 master key with remote entry (if applicable) and 2 valet key, flat key
  • Programmed to immobilizer

Door Lock System

  • Door opens/closes smoothly using interior and exterior door handles
  • Doors cannot be opened when lock button is in lock position
  • 2-turn unlock feature functions properly
  • Remote entry system operates properly
  • Theft-deterrent system functions properly
  • Child safety locks
  • Wireless door lock operation

Vehicle Interior


Interior Appearance Inspection

  • Seats: front/rear
  • Steering wheel/airbags
  • Armrests/door handles
  • Lower door and sill plates
  • Gearshift selection handle
  • Radio/AC control markings
  • Headliners/sun visors

Seat Belts

  • Extend/retract smoothly
  • Free of twists, cuts or signs of wear
  • Buckles lock securely

Seat Operation

  • Lumbar support operation
  • Memory control operates properly*
  • Headrest functions properly
  • Heaters function properly*
  • Seat cushion angle and height adjustment
  • Seatback angle adjustment

Power Windows / Locks

  • Function Properly

Trunk/Fuel Lid Release

  • Functions Properly (interior)

Glove Compartment

  • Contains portfolio, owner's manual, supplement

Steering Wheel

  • Tilt/telescopic functionability
  • Horn functions properly
  • Steering wheel controls
  • Steering wheel locks
  • Warning chime (key in -- door open)

Windshield Wiper

  • Functions in hi/low/intermittent
  • Wiper blades clean properly
  • Rain sensing wipers*

Dashboard Lights Illuminate as Designed

  • Turn signal: left/right
  • High beam indicator
  • Emergency flashers
  • Instrument panel control knob
  • Waring lights: oil pressure, brake, fuel, charge, seatbelt, open door, engine check, rear light failure, ABS, SRS
  • Check operation of guages

Rear Defogger

  • Functions properly

Air Conditioner / Heater

  • Climate control system functions properly for both heating and cooling

Interior Lights

  • Dome/map/vanity mirror/courtesy lamps/foot function properly

Audio/Navigation System

  • Power/volume switch functions properly
  • Preset station indicator
  • Cassette/CD function (scan, seek, rewind, fast forward) operates properly
  • Navigation system operates properly*
  • Speakers sound clear
  • CD cartridge (if applicable)

Sunroof

  • Tilt/slide operates properly

Clock/Cigarette Lighters/Ashtray/Cupholders

  • Function properly

Outside/Inside Rearview Mirrors

  • Power controls function properly

Luggage Compartment


Luggage Compartment

  • Spare tire size, sidewall condition, tread depth and air pressure
  • Spare tire and attaching hardware, cover, jack, jack tools and wheel lock (if applicable) are present, properly installed and secure
  • Manual fuel lid release operates

Under The Hood


Engine Hood Release

  • Interior release operates properly

The Following Fluid Levels Meet Industry Standard

  • Engine oil replaced and proper level
  • Automatic transmission fluid level
  • Brake fluid level
  • Power steering fluid level
  • Engine coolant fluid level
  • Washer fluid level

Engine Mechanical

  • Excessive fuel pump noise
  • Cooling system (radiator, overflow tank, hoses, coolant level)
  • Water pump (noise/leaks)
  • Air filter (replace as necessary)
  • Inspect oil for contaminants
  • Engine noise (knocks, rattles)
  • Transmission noise (whines, clunks)
  • Belts (wear or damage)
  • Check engine diagnostics

Battery

  • No damage or leakage and proper group size/amp rating
  • Tests to standards

Engine Fans

  • Function properly

Under the Vehicle

Tires (Minimum tread depth 5/32")

  • FL: _______/32"
  • RL: _______/32"
  • FR: _______/32"
  • RR: _______/32"
  • Sidewall condition
  • Proper size, type and match
  • Tire pressure

Wheels

  • Condition/size/fit
  • Check wheel lug-nut torque

Brake Inspection (Minimum 6mm of pad material required)

  • FL: _______mm
  • RL: _______mm
  • FR: _______mm
  • RR: _______mm
  • Rotors show no signs of excessive wear, warpage or heat damage
  • Calipers, lines, and hoses show no sign of excessive wear or leakage
  • Parking brake assemblies, cables, and attaching hardware show no sign of excessive wear or damage

Chassis Inspection (No sign of damage or excessive wear)

  • Frame rails and floor pan
  • Subframe
  • Engine mounts and oil pan for leaks
  • Brake lines and couplings
  • Transmission case/pan for leaks
  • Drive shaft boots and CV joints
  • Fuel lines, fuel tank, hoses and protectors
  • Steering rack, linkage, bushings, control arms and dust boots
  • Differential assembly, drive shaft and related components
  • Exhaust system (including leakage)
  • Transmission mounts
  • Tie rods, ball joints, idler arm
  • Catalytic converter
  • Struts/shocks for operation/leaks

Under Vehicle Fluid Levels

  • Differential lubricant level -- check for contaminants

Road Test (Vehicle Operation)


Engine

  • Start-up
  • Idles normally
  • While driving, engine performs normally
  • Starter system operates normally
  • Shift Lock

Brakes

  • Brake and parking brake function normally
  • Brake and clutch pedal height, free play and travel meet specs.

Indicator Lights

  • No warning lights illuminate during road test

Transmission

  • T/M shifts properly (both power/normal mode)
  • TRAC/VSC and ECT control functions and indicator lights function properly

Steering/Suspension

  • Steering operation is normal
  • Off-center psecifications meet standards
  • Handling, straight-line operations

Cruise Control

  • Functions properly

Noise or Vibration

  • None present

Squeaks or Rattles

  • None present

* -- If Applicable

Service Guarantee

AMS Vans promises to deliver the best wheelchair accessible van available on the market today..... simply put if you are not fully satisfied with your wheelchair accessible van upon delivery---you can refuse it at no cost to you.

With nearly two decades of experience; manufacturing, selling, and delivering over 12,000 vans nationwide, our dedicated team of certified technicians will not allow your van to leave our Atlanta facility until its right!

Please contact one of our experienced Mobility Specialists today and ask about our three step quality control process.

AMS Vans looks forward to serving your family by providing you with a van that is worthy of our own.

Contact AMS Vans



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